Who We Are

Our Impact

Download FY20 Fact Sheet

Responding to the health crisis, our programs and service delivery changed in March 2020. Prioritizing the health and stability of our community, we incorporated social distancing as well as medical screenings and intensive cleaning and hygienic practices organization-wide. Our resources were challenged, and how we give our help has changed—but our welcome and compassion have never stopped.

In FY2020, with the help of people who believe change is possible and share our vision of justice, Rosie’s Place accomplished so much:

  • Close to 70,000 nutritionally balanced meals were served in our Dining Room, and since the pandemic, we serve 170 meals each day for guests to enjoy at a social distance or take to-go. Groceries are provided to 250 women each day through our Food Pantry, twice the number served before the pandemic.
  • More than 200 women stayed in our Overnight Shelter, and in March 2020, we extended indefinitely the stays of the 20 women sheltering with us to ensure their health and safety.
  • Our advocates accommodate 14,000 appointments in-person prior to the pandemic and now help guests by phone with housing and job search, wellness care, funds for back rent and utilities, and transportation
  • 2,200 appointments were provided on-site by our School Collaborative to help mothers with children in Boston Public Schools with housing search and support, food resources, and wraparound services.
  • 1,000 appointments were made by our Court Collaborative at local trial courts to assist guests with eviction prevention, public benefit eligibility, and food and utility assistance. 
  • Our Legal program held more than 1,000 consultations with guests prior to the coronavirus outbreak on housing, family, immigration, employment, debt, and benefit matters. And then held more than 200 appointments by phone.
  • Through our Women’s Education Center, 375 women improved their skills through English, literacy, and computer classes. We are now teaching remotely, utilizing phone calls, Zoom classes, and low-barrier remote learning software.

More ways we made an impact

  • Our Employment Specialist provided 700 sessions assisting guests with job searches and applications, resume writing, and building interview skills. And now, we are also helping guests to navigate unemployment benefits and seek work in new fields.
  • Our Housing Stabilization program helped 100% a caseload of 58 guests to remain housed and stable this year and 60 women received regular visits through our Friendly Visitor program.
  • Our Wellness Center welcomed 2,500 guest visits for health and medical assistance. We now screen each guest who visits us for COVID-19 symptoms, performing an average of 90 medical screenings daily.
  • Through our Public Policy program, 300 women were empowered to learn more about their rights and take actions that foster change on issues that affect poor and homeless women.

Our Programs and Services

    • Emergency Support - We offer meals 365 days a year; a food pantry with non-perishable items and fresh produce; showers, laundry and lockers; overnight beds for up to 21 days; and providers for health and wellness care.
    • Ongoing Support - Multi-lingual Advocates offer one-on-one assistance with short- and long-term issues; attorneys provide a range of legal services; public policy engages guests in the fight for social justice. Guests can find opportunity through ESOL, literacy and computer classes and job and housing search specialists.
    • Community Support - We reach women beyond our walls by offerings services in Boston Public Schools and Massachusetts Trial Courts. We stay connected to women in the community by providing in-home supports to newly-housed guests and offering companions to isolated women.


Who We Serve

    • Many of the women we assist are working but simply can’t make ends meet.
    • Some are newly homeless, while other women have been living on the streets for years.
    • We serve women as young as age 18 and as old as 80.
    • Approximately one-third of our guests are accompanied by children.
    • Some of our guests are living with severe health problems or have hidden disabilities such as substance abuse disorder or mental illness.
    • Our guests represent a wide variety of ethnic groups, including African-American, Hispanic, Haitian, Chinese, African and white women.
    • We offer a safe haven to LGBTQIA+ women and our Overnight Shelter and other services are all available to those in need who self-identify as women.


Our Staff and Volunteers

  • Our staff is comprised of 60 full-time and 14 part-time employees.
  • Last year, volunteers provided 56,000 hours of service, the equivalent of 28 full-time employees.