Work at Rosie's Place

Rosie's Place offers a wide range of rewarding career opportunities to individuals who are committed to our mission. When you join Rosie’s Place, you become part of a dedicated team that each year offers 12,000 poor and homeless women shelter, sanctuary and support. If you are looking for an internship, please check our Internship Opportunities.

Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• BPS Helpline Advocate (10 a.m. - 6 p.m.)

  The Rosie’s Place Helpline Advocate will provide advocacy to the women whose children attend one of the Boston Public Schools in collaboration with Rosie’s Place.

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  OBJECTIVE:

  The Rosie’s Place Helpline Advocate will provide advocacy to the women whose children attend one of the Boston Public Schools in collaboration with Rosie’s Place. The successful candidate will answer calls and online referrals to provide guests with a myriad of services including information and referrals to appropriate resources, consistent with Rosie’s Place mission, philosophy, and policies. Our goal is to ensure assistance with dignity, respect, and compassion within the community.

  HOURS: 
  Monday through Friday: 10AM – 6PM. Occasional evening work may be required.

  SALARY:
  $42,000-$50,000

  RESPONSIBILITIES:

  • Respond to incoming advocacy calls that come through the on-site call center and online referral system in a timely manner.    
  • Provide advocacy support to guest either by telephone or electronically and assist with accessing services, resources and referrals for needs such as:  transportation, clothing, food pantries, DTA and other governmental offices, emergency shelter, housing and other community resources.
  • Provide in-person advocacy support when needed and during school summer break.
  • Attend meetings at Rosie’s Place and in the community to maintain an up-to-date understanding of community resources as well as current regulations and requirements for obtaining public benefits, housing and other services. Utilize these resources to provide every guest caller and referred guest with support and information.
  • Must have the ability and the experience to work with guests with a history of domestic violence/trauma.
  • Log every call and online referral into our database and maintain accurate detailed records on guests. Ensure confidentiality when handling all aspects of guests’ information/documents.
  • Maintain a strong collaboration with school staff, community members, guests and partnering organizations.
  • Attend events and meetings hosted by the school to promote Rosie’s Place services.
  • Perform any additional duties as assigned by the Director of the School Collaborative and Senior Advocate.

  QUALIFICATIONS:

  • Bilingual required: Spanish/English
  • Proven ability to work independently, creatively, flexibly and prioritize within a high demand environment and a team player
  • Associate’s degree or equivalent work experience in Human Services or Related Field
  • Minimum of 2 years experience in advocacy and/or counseling as well as outreach and/or case management.
  • Ability to work with people of diverse backgrounds, traditions, customs and personalities.
  • Strong communication, listening, and organizational skills. Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher)
  • Understanding of and commitment to addressing issues affecting poor and homeless women.
  • Experience with crisis intervention regarding issues such as mental health, substance abuse, domestic violence and homelessness.

  REPORTS TO:
  Director of the School Collaborative and Senior Advocate

  HOW TO APPLY:

  Email resume and cover letter to: tmdaluz@rosiesplace.org. Please write “Helpline Advocate (10a-6p)” in the subject line of your email.

• Women's Craft Cooperative Coordinator

  The Women’s Craft Cooperative (WCC) at Rosie’s Place provides part-time work to Rosie’s Place guests in a supportive, caring environment. The WCC is seeking a part-time coordinator to oversee the daily operations of the WCC and to work with each guest to develop life and job skills, in order to ensure the success of the staff and the program as a whole.

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  Are you looking to apply your artistic and interpersonal skills at one of the most-highly regarded nonprofits in Boston? Is social justice and the advancement of women important to you? Then you may have a place at Rosie's Place, the first women’s shelter in the United States. What started out as safe haven for poor and homeless women to get a bed and a meal in Boston 45 years ago has grown into a multi-faceted community center serving 12,000 women a year.

  HOURS:

  20 hours per week
  Monday-Thursday, 8:00 a.m. - 1 p.m.

  SALARY:

  $20 - $24 /hr

  OBJECTIVE:

  The Women’s Craft Cooperative (WCC) at Rosie’s Place provides part-time work to Rosie’s Place guests in a supportive, caring environment. The WCC is seeking a part-time coordinator to oversee the daily operations of the WCC and to work with each guest to develop life and job skills, in order to ensure the success of the staff and the program as a whole. WCC artisans create jewelry and gift items which are sold through the Rosie’s Place website, craft shows and partnerships with for-profit corporations. Guests work at the WCC for a term of one year, Monday - Thursday, 8:30 a.m. - 11:30 a.m. for a total of 12 hours per week.

  
  

  KEY RESPONSIBILITY AREAS:

  • Provide daily supervision to six part-time workers in creating jewelry and gift items.  Design and supervise guest design of merchandise.
  • Take photos of merchandise and upload new product photos and description to website
  • Manage inventory, create production kits, and order supplies
  • Coordinate craft show calendar, prepare and pack materials including items for sale and display materials for craft shows; reconcile inventory/receipts upon completion
  • With Director of Communications, seek out and fulfill marketing opportunities
  • Meet with guests to develop life goals to work on during their year of employment
  • Check in with guests regularly to monitor progress on goals and to provide general support and guidance
  • Plan annual calendar of monthly job/life skill workshops for artisans

  
  

  QUALIFICATIONS:

  • Demonstrated experience in designing and creating jewelry
  • Ability to build an effective working relationship with team members
  • Strong communication skills, both written and verbal
  • Superb organizational and time management skills and attention to detail
  • Have understanding of the issues that affect poor and homeless women and a commitment to social and economic justice
  • Proven capability to respond calmly and effectively during challenging situations, and an ability to be flexible to changing circumstances
  • A keen understanding of systems and processes, and a strong ability to see a project through from start to finish. 
  • Computer proficient, with experience using Microsoft applications. Photoshop and database experience a plus.

  TO APPLY:

  Please send cover letter and resume to mchausse@rosiesplace.org. Please write “WCC Coordinator” in the subject line of your email.

• Food Program Shift Coordinator - Weekends

  The Dining Room is the heart of Rosie’s Place where our guests are welcomed for a meal, companionship and support in a safe and nurturing environment. We are seeking a part-time Food Program Shift Coordinator to oversee our weekend breakfast and lunch service.

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  JOB TYPE:

  Part Time

  HOURS:

  Saturdays and Sundays,  9am-6pm

  SALARY:

  $17 - $20/hr
   

  KEY RESPONSIBILITIES:

  • Supervise the running of the brunch and dinner shifts serving 75 to130 women and children
  • Prepare and serve entire meals with help of volunteer sponsoring groups
  • Supervise the tasks of the volunteers
  • Know and maintain health department regulations as they pertain to food handling, storage and sanitation
  • Perform the clean up as set forth in the “Shift Completion Checklist”
  • Ensure the safety of our guests and volunteers
  • Intervene in guests’ crises and emergencies in a dignified and respectful manner
  • Maintain inventory
  • Stock food and supplies
  • Establish relationships with the sponsors
  • Continually seek overall improvements to the Food Program
  • Perform additional duties as assigned by the Food Program Manager
  
  

  QUALIFICATIONS:

  • One year experience working in the food service industry
    • Ability to work in a multicultural setting with people of diverse backgrounds, traditions, customs and personalities
    • Commitment to the work of social and economic justice organizations
    • Excellent organizational skills
    • Be physically able to safely lift 50lbs, reach, bend, stoop and be standing for long periods
    • Ability to work alone and as part of a team

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  • Job is performed in a commercial kitchen
  • Day to day work includes cooking, serving, cleaning and stocking as well as interaction with staff, guests, and volunteers
  • Individuals must be physically able to safely lift 50lbs, reach, bend and stoop, as well as stand for long periods of time

  REPORTS TO:

  Food Program Manager

  TO APPLY:

  Email resume and cover letter to Rmcdonough@rosiesplace.org. Please write “Food Program Shift Coordinator-Weekend” in the subject line of your email.

• Stabilization Worker (Mon-Fri 8am-4pm)

  The Rosie’s Place Stabilization Worker will provide in-home support and assistance to Rosie’s Place guests who are at risk with their housing.

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  HOURS:

  Mon-Fri 8am-4pm

  SALARY:

  $42,000 - $50,000

  OBJECTIVE:

  The Rosie’s Place Stabilization Worker will provide in-home support and assistance to Rosie’s Place guests who are at risk with their housing.  Some of our guests in the program have chronical mental illnesses, physical disabilities, education delays, or limited English Proficiency. All services provided are in accordance with the philosophy and practices of Rosie's Place.

  KEY RESPONSIBILITIES:

  • Maintain a caseload of approximately 50 guests who are in need of case management and supportive services to sustain their housing.
  • Assess housing barriers to determine housing and service needs for each guest who are referred to the program.
  • Develop individualized service plans based on the needs assessment, to guide each guest towards long-term housing.
  • Conduct monthly calls, e-mails or visits to guest’s landlords and management offices.
  • Conduct monthly home visits with guests.
  • Accompany guests to court, medical and housing appointments either by driving or taking the MBTA.
  • Provide assistance with accessing services, resources and referrals for needs such as:  transportation, emergency clothes, food pantries, DTA and other governmental offices, housing and other community resources. 
  • Provide information and referrals to services offered on-site, by both Rosie’s Place programs and other allied partners.
  • Maintain up-to-date knowledge and understanding of various community resources as well as current regulations and requirements for obtaining public benefits, housing, and other services.
  • Maintain accurate and current records in both paper files and electronic database. Track and update all information in the database within 48-hours of providing service to a guest.
  • Ensure confidentiality when handling all aspects of guest’s information.
  • Recognize when problems require support from additional resources. Communicate with program manager in a timely manner and coordinate additional supports as needed.
  • Weekly supervision, monthly direct service, team, and staff meetings are mandatory to attend.  Also, attend occasional outside meetings or trainings pertaining to the job.
  • Report directly to the Program Manager and perform any additional duties as assigned by the manager.

  QUALIFICATIONS:

  • Bilingual Required: Spanish/English
  • Must have the ability and the experience to work with guests with a history of trauma.
  • Proven ability to problem solve, works independently, creatively, and prioritize within a faced-paced environment. 
  • Required minimum of two years of experience in case management, home visiting or within the human services field.
  • Bachelor’s Degree preferred.
  • Experience working in urban communities or public housing developments.
  • Experience and knowledge of housing support, homelessness, mental health, substance abuse, domestic abuse, and basic benefit systems.
  • Understanding of and commitment to addressing issues affecting low-income guests.
  • Strong knowledge of community resources in Boston and surrounding communities.
  • Strong communication, listening, and organizational skills. Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Ability to lift at least 10-20 pounds.
  • Able to drive and have a valid Massachusetts Driver’s License with a safe driving record.

  TO APPLY:

  Interested applications should submit a resume and cover letter to egonzalez@rosiesplace.org. Please write “Stabilization Worker” in the subject line of your email.

• Special Events Manager

  The Development team seeks to add a Special Events Manager to the team who will oversee all fundraising and planning for the annual events portfolio that raises nearly $1.5M gross annually.

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  Are you looking to apply your development skills at one of the most-highly regarded nonprofits in Boston? Are social justice and the advancement of women important to you? Then you may have a place at Rosie's Place, the first women’s shelter in the United States. What started out as a safe place for poor and homeless women to get a bed and a meal in Boston 44 years ago has grown into a multi-faceted community center serving 12,000 women a year.

  SALARY RANGE:

  $55,000 - $65,000 and benefits, including health, vision and dental insurance, paid sick leave, paid holiday, and paid vacations.

  OBJECTIVE:

  The Special Events Manager at Rosie’s Place will oversee all fundraising and planning for the annual events portfolio that raises nearly $1.5M gross annually. The Special Events Manager will serve as a point person, working in conjunction with fellow Development team members, on other Rosie’s Place events and cultivation events. He/she will also plan, implement and/or manage special cause-related marketing and fundraising campaigns.

  ESSENTIAL RESPONSIBILITIES:

  • Oversee all fundraising and planning for Funny Women…Serious Business luncheon
  • Oversee fundraising and planning for Safe & Sound gala
  • Manage 3rd party events, including the Boston Marathon, WBUR’s A Christmas Carol, etc.
  • Manage the Friends of Rosie’s Place young professionals group
  • Supervise interns and volunteers
  • Perform any additional duties as assigned by the Director of Fundraising

  QUALIFICATIONS:

  • Bachelor's Degree
  • Minimum of three to five (3 to 5) years of nonprofit special events fundraising and planning experience preferred
  • Track record of demonstrating strong fundraising results along with solid organizational skills and the ability to manage multiple priorities
  • Proven communication skills including excellent writing and editing, and public speaking
  • Ability to learn new tech applications
  • Sound judgment and the ability to manage relationships with diverse groups, including board members, corporate and individual donors, vendors and volunteers
  • Ability to work independently
  • Knowledge of Raiser’s Edge and Microsoft Office programs a plus
  • Ability to be flexible and as necessary for occasional evening meetings and weekend events
  • Ability to sit for long periods of time
  • Ability to utilize a PC, phone, fax and copier
  • Sensitivity to poverty and its impact on women

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  Job is performed in an office environment. Day-to-day work includes paper and computer work as well as interaction with staff, guests, and volunteers. The position may require travel between facilities or community locations.

  REPORTS TO:

  Director of Fundraising

  Occasional evening and weekend work required as determined by Director.

  TO APPLY:

  A resume and cover letter are required for consideration. Please email to lmosca@rosiesplace.org and write “Manager, Special Events” in the subject line of your email.

• Bilingual Front Office Coordinator

  Provide a welcoming and supportive atmosphere for guests and visitors entering Rosie’s Place and to act as an effective, respectful liaison for guests seeking to access services.

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  HOURS:
  Monday through Friday, 7am to 3pm

  SALARY: 
  Non-exempt, $20-23/hr plus benefits

  ESSENTIAL RESPONSIBILITIES:

  • Respond to all guest emergencies in an efficient and safe manner and follow all emergency protocols
  • Consistently monitor all guest areas and resolve conflicts in a respectful manner to maintain a peaceful environment
  • Assist donors with incoming donations and hand out donation slips
  • Run the guest bed lottery every morning at 8am
  • Manage the guest daily services calendar/schedule. Keep track of all daily services and write them on a whiteboard every morning for guests
  • Handle all incoming telephone calls. Transfer calls to staff and take phone messages for guests
  • Handle all incoming mail and packages. Sort and file guest mail everyday and make sure packages go where they belong
  • Oversee the use of guest telephone, computer, laundry and showers
  • Copy, fax and send out mail for guests. Maintain all front desk printed material and bulletin boards
  • Stock hygiene cabinet with toiletries, towels, laundry soap, undergarments and socks
  • Write in the log every day and consistently communicate with staff through email.
  • Additional duties as assigned by the Front Office Manager
  • Report directly to the Front Office Manager

  QUALIFICATIONS:

  • Must be fluent in Haitian Creole and/or Spanish
    • Experience working with poor and/or homeless people preferred
    • Must be reliable
    • Good written, verbal and computer skills
    • Ability to handle multiple tasks at once
    • Comfortable dealing with diverse groups of people
    • Adaptable, able to cope with stress, quick thinking and energetic
    • Mission driven and passionate about social justice

  TO APPLY:
  Email cover letter and resume to jadler@rosiesplace.org. Please write Bilingual/Front Office Coordinator in the subject line of your email.