Work at Rosie's Place
Rosie's Place offers a wide range of rewarding career opportunities to individuals who are committed to our mission. When you join Rosie’s Place, you become part of a dedicated team that each year offers 12,000 poor and homeless women shelter, sanctuary and support. If you are looking for an internship, please check our Internship Opportunities.
Advocates provide key support to Rosie’s Place guests while validating their sense of self worth and responsibility; provide one-to-one advocacy, information and referral to appropriate resources, consistent with Rosie’s Place mission, philosophy, and policies; and support the Advocacy Team in achieving its mission to provide capable, effective and compassionate advocacy and support to all women who request it.View Listing Details
2 positions open:
Monday through Friday, 10:00am to 6:00pm
Monday through Friday, 9:00am to 5:00pm
- Support guests by helping meet their needs as individually identified by them. Encourage self-sufficiency, responsibility, and independence.
- Meet with Rosie’s Place guests one-on-one, and provide assistance with accessing services, resources and referrals for needs such as: transportation, emergency clothes, food pantries, DTA and other governmental offices, emergency shelter, housing and other community resources. Provide information and referrals to services offered on-site, by both Rosie’s Place programs and other allied partners.
- Maintain an up-to-date understanding of community resources as well as current regulations and requirements for obtaining public benefits, housing and other services.
- Assess and assist guests in prioritizing their needs and forming realistic action plans.
- Maintain accurate guest records in our electronic database. Ensure confidentiality when handling all aspects of guests’ information.
- Maintain high level of knowledge about current guests.
- Participate in weekly program meetings, as well as monthly staff meetings.
- Intervene in guest’s crises and emergencies in a dignified and respectful manner as needed.
- Perform any additional duties as assigned by the Advocacy Manager
- Report directly to the Advocacy Manager.
- Bilingual strongly preferred. Cantonese, Mandarin, Haitian Creole or Portuguese desired.
- Bachelor’s degree in Human Services or related field.
- Minimum two years experience in counseling and/or advocacy.
- Experience with crisis intervention regarding homelessness, mental health, and/or substance abuse
- Understanding of and commitment to addressing issues affecting poor and homeless women.
- Ability to relate to people of diverse backgrounds.
- Proven ability to work flexibly and creatively within a highly stressful and challenging environment.
HOW TO APPLY:
Email cover letter and resume to: firstname.lastname@example.org. Please write “Advocate” in the subject line of your email.
Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.
Self-Advocacy Program Manager
The program manager will empower guests to achieve self-sufficiency by building their knowledge and confidence through interactive workshops and trainings.View Listing Details
- Oversee all aspects of the Self-Advocacy program including guest trainings and workshops; facilitating guest focus groups and activities; maintaining a consumer-only component of the Rosie’s Place website and creating materials that enable guests to advocate for themselves and their families; and managing budgetary line items and monitoring their disbursement.
- Oversee all aspects of guest trainings and workshops, including creating workshops and soliciting other agencies to provide guest trainings, managing sign-ups with participants, and coordinating space and materials used for workshops.
- Collaborate with Communications department to build and maintain a consumer oriented component of Rosie’s Place website. Ensure the website reflects the changing needs and services. Create and implement marketing strategies to drive traffic to the site.
- Develop budget line items with the Director of Finance and monitor their disbursement.
- Prepare annual program goals, logic models and quarterly reports, as well as other reports as required.
- Lead efforts with each department of Rosie’s Place to adopt ways for guests to take on leadership and/or decision making roles.
- Supervise staff, volunteers and interns
- Report to the Director of Programs and Planning
- Perform any additional duties as assigned by the Director of Programs and Planning
- College Degree and a minimum of four years experience organizing advocacy or campaign work preferred.
- Understanding of issues confronting poor and homeless women
- Proven ability to work independently and creatively.
- Excellent written and verbal skills.
- Familiarity with community resources regarding housing, benefit regulations, and services.
- Bi-lingual in English/Spanish or English/Haitian Creole a plus.
HOW TO APPLY:
Email cover letter and resume to: email@example.com. Please write “Self Advocacy Program Manager” in the subject line of your email.
Rosie’s Place is committed to hiring staff who reflect the diversity of the women we serve. Candidates of color, bilingual, and bicultural candidates are strongly encouraged to apply. Rosie’s Place is an equal opportunity employer and maintains a work environment free from discrimination.
Relief Staff Positions
Rosie’s Place is seeking individuals to work as relief staff on an as-needed basis. All relief staff persons receive $12 per hour. If hired, you will receive paid training to work in one or more of the following positions:
Overnight Program Advocate
Objective: To provide a welcoming and supportive atmosphere for the 20 guests staying in the Overnight Program.
Key Responsibilities: Provide a safe and welcoming environment for guests; resolve conflicts in a respectful manner; maintain guest confidentiality and observe professional boundaries; restock program supplies and complete housekeeping tasks; supervise volunteers, and enter a complete account of each shift in a daily log.
Qualifications: Minimum of two years of direct service experience with people from diverse backgrounds; adaptable and able to cope with stress; good written and verbal skills, and high school diploma or equivalent.
Food Pantry Assistant
Objective: Help run our busy food pantry, while at the same time creating a warm and welcoming experience. Our food pantry provides groceries to several thousand women each year.
Key Responsibilities: Greeting guests and explaining the procedures of the pantry; using a computer database to check in guests and verify identity; helping guests with their food selections; stocking shelves and vegetable bins, and other responsibilities as assigned by the Food Pantry Manager.
Qualifications: Physically able to stand and lift for several hours at a time; able to handle multiple tasks simultaneously; courteous, well organized and able to handle stress, and comfortable working with people from diverse backgrounds.
Front Desk Coordinator
Objective: To provide a welcoming and supportive atmosphere for guests and visitors entering Rosie’s Place and to act as an effective liaison for guests seeking to access services.
Key Responsibilities: Greet guests and visitors at the main entrance; answer telephones; receive mail and packages; file and check mail for guests and take phone messages; copy, fax and use postage machine; make laundry appointments and hand out shower kits; act as an effective liaison for guests seeking all services, and monitor guest areas and resolve conflicts in a respectful manner.
Qualifications: Good written and verbal skills; ability to handle multiple tasks at once; comfortable working with diverse groups of people; adaptable, energetic and able to cope with stress; one year direct service with diverse populations preferred, and high school diploma or equivalent.
Dining Room Coordinator
Objective: To efficiently prepare and serve lunch and/or dinner for up to 150 women and children while at the same time maintaining a welcoming, safe and nurturing environment.
Key Responsibilities: Prepare and serve entire meals for guests; perform cleanup duties; supervise the tasks of volunteers; maintain health department regulations; stock food and supplies, and maintain the safety and well being of guests and volunteers.
Qualifications: One year experience in the food service industry; ability to lift up to 50lbs and ability to work in a multicultural setting with people of diverse backgrounds, traditions, customs and personalities.
Outreach Van Worker
Objective: To provide outreach services to women living or working on the street in the Blue/Hill Dudley Square areas of Boston, via staffing of an Outreach Van.
Key Responsibilities: Provide essential resources, including sanitary supplies, water, sandwiches, assistance with public transportation and access to telephone; provide encouragement and support to guests to connect with the broader Rosie’s Place community at 889 Harrison Avenue; ensure that van is in good condition and adequately stocked; communicate with police, city officials and other shelters as necessary; provide information and referrals; maintain a nightly log, and additional duties as required by the Outreach Van Program Manager.
Qualifications: Demonstrated experience in meeting the needs of poor and homeless women, especially those suffering from major mental illness, addiction or who are sex workers; strong understanding of Boston’s resources for poor and homeless women; good writing skills and knowledge of Microsoft Word; valid Massachusetts driver’s license and a clean driving record required, and ability to drive a 20 foot van required.
Times: Weekdays, 4:00 pm - 8:00 pm
If interested in any of the above relief positions, please download the PDF application form, open in an Adobe reader, fill it out and email it to firstname.lastname@example.org. Make sure to put “Relief Staff Application” in the subject heading of your email. We will review your application and contact you if we believe you are a strong candidate for a position. No phone calls please.