Work at Rosie's Place

Rosie's Place offers a wide range of rewarding career opportunities to individuals who are committed to our mission. When you join Rosie’s Place, you become part of a dedicated team that each year offers 12,000 poor and homeless women shelter, sanctuary and support. If you are looking for an internship, please check our Internship Opportunities.

• Volunteer and Intern Manager

  Working with the Director and Volunteer Coordinator, the Volunteer and Intern Manager helps maximize the skills of a large number of volunteers and interns to meet the needs of all Rosie’s Place Programs.

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  OBJECTIVE:

  The Volunteer and Intern Manager assists in the overall management and coordination of volunteer services at Rosie’s Place.  Working with the Director and Volunteer Coordinator, the Volunteer and Intern Manager helps maximize the skills of a large number of volunteers and interns to meet the needs of all Rosie’s Place Programs. We work to support the mission of Rosie’s Place – to provide a safe and nurturing environment for poor and homeless women to maintain their dignity, seek opportunity, and find security in their lives.

  ESSENTIAL RESPONSIBILITIES:

  • Recruit, screen, select, orient, train, supervise and retain volunteers and interns.
  • Communicate daily with volunteers on-site and through email and phone calls.
  • Engage volunteers and match them with appropriate volunteer opportunities.
  • Manage volunteer and intern process and experience in select programs.
  • Establish, maintain, and cultivate partnerships with individuals, interns and all types of groups (corporate, faith-based and educational).
  • Communicate the mission of Rosie’s Place through tours, presentations and representation at volunteer recruitment fairs.
  • Collaborate with other departments across the organization to ensure successful placement of volunteers and interns.
  • Coordinate school and student partnerships.
  • Carry out other tasks and duties as assigned by the Director of Volunteer Services.

  QUALIFICATIONS:

  • Minimum 3-5 years professional experience in a volunteer services program, communications, sales or human resource-related field.
  • Excellent organizational skills and the ability to prioritize tasks and work independently.
  • Excellent oral and written communication skills and the ability to communicate the mission and philosophy of Rosie’s Place.
  • Demonstrated experience interviewing and supervising; ideally of unpaid staff (volunteers and/or interns).
  • Proven track record of identifying and developing new individual relationships and community partnerships.
  • Excellent interpersonal skills with the ability to exercise sound judgement, think quickly on your feet and be welcoming to all.
  • Flexibility and the ability to work with people from diverse backgrounds in a fast-paced, team-oriented environment, and to respond quickly to changing conditions.
  • Sensitivity to issues affecting poor people, and a commitment to social justice.
  • Proficiency in Microsoft Office applications and experience with database management.

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  Job is performed in an office environment. Day-to-day work includes paper and computer work as well as interaction with staff, guests, and volunteers. The position may require travel between facilities or community locations. Valid driver’s license required.

  REPORTS TO:  Director of Volunteer Services

  SALARY RANGE:  $42,000 - $50,000

  HOW TO APPLY:

  Email cover letter and resume to hr@rosiesplace.org. Please write "Volunteer and Intern Manager" in the subject line of your email.

  Rosie's Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie's Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply. 

• Court Advocate

  The Court Advocate will provide key support to Rosie’s Place guests at various courthouses in the Greater Boston area. The Advocate will provide one-to-one advocacy, information, and referral to appropriate resources, consistent with Rosie’s Place mission, philosophy, and policies.

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  OBJECTIVE: 

  The Court Advocate will provide key support to Rosie’s Place guests at various courthouses in the Greater Boston area. The Advocate will provide one-to-one advocacy, information, and referral to appropriate resources, consistent with Rosie’s Place mission, philosophy, and policies. The Court Advocate will support the Court Collaborative program, one of Rosie’s Place’s newest external programs. The Court Collaborative program currently has an on-site presence in eight local courthouses.

  
  

  KEY RESPONSIBILITIES:

  • Provide compassionate one-to-one advocacy, information, and support to women who enter various Massachusetts courthouses.

  • Provide various types of service provision depending on the individual needs of each courthouse; approach women in court and share about our services, deliver confident pitches of our programming to various courthouse departments, to women in courtrooms and in the Court Service Center.

  • Meet with guests in the courts to provide information to access services, resources and referrals for needs such as: transportation assistance, food pantries, DTA and other governmental offices, emergency shelter, housing and other community resources. Occasionally sit with guests during court hearings or accompany them to appointments.

  • Assist women in navigating the courthouse environment; ensure that women in court are treated with dignity and respect; intervene in guest’s crises and emergencies in a dignified and respectful manner as needed.

  • Develop a deep understanding of court departments that our guests engage with; build relationships with court personnel and agencies that serve the court.

  • Serve as a liaison to court personnel and other agencies that serve the court.

  • Update comprehensive referral networks for each neighborhood trial court we have a presence in; maintain an up-to-date understanding of community resources in the courts that we serve as well as current regulations and requirements for obtaining public benefits, housing and other services.

  • Work independently at a variety of courthouses; exercise sound judgement in the moment.

  • Attend meetings at Rosie’s Place and in the communities where we work.

  • Maintain accurate detailed records on guests on our database.  Ensure confidentiality when handling all aspects of guests’ information/documents.

  • Perform any additional duties as assigned by the Court Collaborative Manager.

  • Report directly to the Court Collaborative Manager.

  QUALIFICATIONS:

  • Bilingual required. Spanish strongly preferred.
  • Bachelor’s degree in Human Services or related field preferred.
  • 2 – 3 years' experience in advocacy and/or counseling as well as outreach and/or case management
  • Proven ability to work independently, creatively, flexibly and prioritize within a high demand environment and a team player. 
  • Must have experience with crisis intervention regarding issues such as mental health, trauma, substance abuse, domestic violence and homelessness. 
  • Ability to work with people of diverse backgrounds, traditions, customs and personalities.
  • Understanding of and commitment to addressing issues affecting poor and homeless women.
  • Strong communication, computer and keen organizational skills.
  • Must have a valid driver’s license and a safe driving record.
  • Ability to relate to people of diverse backgrounds.

  ​PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  Job is performed in a courthouse and office environment. Day-to-day work includes paper and computer work as well as interaction with guests, staff and court personnel. The position requires travel between courthouses and the office.

  SALARY RANGE:  $42,000 - $50,000

   

  HOW TO APPLY:

  Email cover letter and resume to hr@rosiesplace.org. Please write "Court Advocate" in the subject line of your email.

  Rosie's Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie's Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply. 

   

   

• Stabilization Worker (Mon-Fri 8am-4pm)

  The Rosie’s Place Stabilization Worker will provide in-home support and assistance to Rosie’s Place guests who are at risk with their housing.

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  OBJECTIVE:
  The Rosie’s Place Stabilization Worker will provide in-home support and assistance to Rosie’s Place guests who are at risk with their housing.  Some of our guests in the program have chronical mental illnesses, physical disabilities, education delays, or limited English Proficiency. All services provided are in accordance with the philosophy and practices of Rosie's Place.

  HOURS:
  Mon-Fri 8am-4pm

  KEY RESPONSIBILITIES:

  • Maintain a caseload of approximately 50 guests who are in need of case management and supportive services to sustain their housing.
  • Assess housing barriers to determine housing and service needs for each guest who are referred to the program.
  • Develop individualized service plans based on the needs assessment, to guide each guest towards long-term housing.
  • Conduct monthly calls, e-mails or visits to guest’s landlords and management offices.
  • Conduct monthly home visits with guests.
  • Accompany guests to court, medical and housing appointments either by driving or taking the MBTA.
  • Provide assistance with accessing services, resources and referrals for needs such as:  transportation, emergency clothes, food pantries, DTA and other governmental offices, housing and other community resources. 
  • Provide information and referrals to services offered on-site, by both Rosie’s Place programs and other allied partners.
  • Maintain up-to-date knowledge and understanding of various community resources as well as current regulations and requirements for obtaining public benefits, housing, and other services.
  • Maintain accurate and current records in both paper files and electronic database. Track and update all information in the database within 48-hours of providing service to a guest.
  • Ensure confidentiality when handling all aspects of guest’s information.
  • Recognize when problems require support from additional resources. Communicate with program manager in a timely manner and coordinate additional supports as needed.
  • Weekly supervision, monthly direct service, team, and staff meetings are mandatory to attend.  Also, attend occasional outside meetings or trainings pertaining to the job.
  • Report directly to the Program Manager and perform any additional duties as assigned by the manager.

  QUALIFICATIONS:

  • Bilingual Required: Spanish/English
  • Must have the ability and the experience to work with guests with a history of trauma.
  • Proven ability to problem solve, works independently, creatively, and prioritize within a faced-paced environment. 
  • Required minimum of two years of experience in case management, home visiting or within the human services field.
  • Bachelor’s Degree preferred.
  • Experience working in urban communities or public housing developments.
  • Experience and knowledge of housing support, homelessness, mental health, substance abuse, domestic abuse, and basic benefit systems.
  • Understanding of and commitment to addressing issues affecting low-income guests.
  • Strong knowledge of community resources in Boston and surrounding communities.
  • Strong communication, listening, and organizational skills. Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Ability to lift at least 10-20 pounds.
  • Able to drive and have a valid Massachusetts Driver’s License with a safe driving record.

  SALARY:
  $42,000 - $50,000

  Interested applications should submit a resume and cover letter to hr@rosiesplace.org. Please write “Stabilization Worker” in the subject line of your email.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• Special Events Manager

  The Development team seeks to add a Special Events Manager to the team who will oversee all fundraising and planning for the annual events portfolio that raises nearly $1.5M gross annually.

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  Are you looking to apply your development skills at one of the most-highly regarded nonprofits in Boston? Are social justice and the advancement of women important to you? Then you may have a place at Rosie's Place, the first women’s shelter in the United States. What started out as a safe place for poor and homeless women to get a bed and a meal in Boston 44 years ago has grown into a multi-faceted community center serving 12,000 women a year.

  OBJECTIVE: The Special Events Manager at Rosie’s Place will oversee all fundraising and planning for the annual events portfolio that raises nearly $1.5M gross annually. The Special Events Manager will serve as a point person, working in conjunction with fellow Development team members, on other Rosie’s Place events and cultivation events. He/she will also plan, implement and/or manage special cause-related marketing and fundraising campaigns.

  ESSENTIAL RESPONSIBILITIES

  • Oversee all fundraising and planning for Funny Women…Serious Business luncheon
  • Oversee fundraising and planning for Safe & Sound gala
  • Manage 3rd party events, including the Boston Marathon, WBUR’s A Christmas Carol, etc.
  • Manage the Friends of Rosie’s Place young professionals group
  • Supervise interns and volunteers
  • Perform any additional duties as assigned by the Director of Fundraising

  QUALIFICATIONS:

  • Bachelor's Degree
  • Minimum of three to five (3 to 5) years of nonprofit special events fundraising and planning experience preferred
  • Track record of demonstrating strong fundraising results along with solid organizational skills and the ability to manage multiple priorities
  • Proven communication skills including excellent writing and editing, and public speaking
  • Ability to learn new tech applications
  • Sound judgment and the ability to manage relationships with diverse groups, including board members, corporate and individual donors, vendors and volunteers
  • Ability to work independently
  • Knowledge of Raiser’s Edge and Microsoft Office programs a plus
  • Ability to be flexible and as necessary for occasional evening meetings and weekend events
  • Ability to sit for long periods of time
  • Ability to utilize a PC, phone, fax and copier
  • Sensitivity to poverty and its impact on women

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  Job is performed in an office environment. Day-to-day work includes paper and computer work as well as interaction with staff, guests, and volunteers. The position may require travel between facilities or community locations.

  REPORTS TO: Director of Fundraising

  Occasional evening and weekend work required as determined by Director.

  Salary range: $55,000 - $65,000 annually plus full benefits package

  To Apply: A resume and cover letter are required for consideration. Please email to moliver@rosiesplace.org and write “Manager, Special Events” in the subject line of your email.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• Bilingual Front Office Coordinator

  Provide a welcoming and supportive atmosphere for guests and visitors entering Rosie’s Place and to act as an effective, respectful liaison for guests seeking to access services.

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  HOURS:
  Monday through Friday, 7am to 3pm

  SALARY: 
  Non-exempt, $15/hr plus benefits

  ESSENTIAL RESPONSIBILITIES:

  • Respond to all guest emergencies in an efficient and safe manner and follow all emergency protocols
  • Consistently monitor all guest areas and resolve conflicts in a respectful manner to maintain a peaceful environment
  • Assist donors with incoming donations and hand out donation slips
  • Run the guest bed lottery every morning at 8am
  • Manage the guest daily services calendar/schedule. Keep track of all daily services and write them on a whiteboard every morning for guests
  • Handle all incoming telephone calls. Transfer calls to staff and take phone messages for guests
  • Handle all incoming mail and packages. Sort and file guest mail everyday and make sure packages go where they belong
  • Oversee the use of guest telephone, computer, laundry and showers
  • Copy, fax and send out mail for guests. Maintain all front desk printed material and bulletin boards
  • Stock hygiene cabinet with toiletries, towels, laundry soap, undergarments and socks
  • Write in the log every day and consistently communicate with staff through email.
  • Additional duties as assigned by the Front Office Manager
  • Report directly to the Front Office Manager

  QUALIFICATIONS:

  • Must be fluent in Haitian Creole and/or Spanish
    • Experience working with poor and/or homeless people preferred
    • Must be reliable
    • Good written, verbal and computer skills
    • Ability to handle multiple tasks at once
    • Comfortable dealing with diverse groups of people
    • Adaptable, able to cope with stress, quick thinking and energetic
    • Mission driven and passionate about social justice

  COMPENSATION:  $20-$23 per hour

  HOW TO APPLY
  Email cover letter and resume to hr@rosiesplace.org. Please write Bilingual/Front Office Coordinator in the subject line of your email.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply. 

Relief Staff Positions

Rosie’s Place is seeking individuals to work as relief staff on an as-needed basis. All relief staff persons receive $15 per hour. If hired, you will receive paid training to work in one or more of the following positions:

• Relief Staff - Overnight Program Advocate 

  Objective: To provide a safe and supportive atmosphere for twenty Overnight Program guests.

  Key Responsibilities: Provide a safe and welcoming environment for guests; maintain guest confidentiality and observe professional boundaries; restock program supplies and complete housekeeping tasks; enter a complete account of each shift in a daily log; resolve all conflicts in a calm and respectful manner; and any other duties as assigned by the Overnight Manager.

  Qualifications: Minimum of two years direct service experience with people of diverse backgrounds; reliable, dependable, confident, quick-thinking, adaptable and able to cope with stress; and good written and verbal skills and basic computer skills.

• Relief Staff - Front Desk Coordinator 

  Objective: To provide a welcoming and supportive atmosphere for guests and visitors entering Rosie’s Place and to act as an effective liaison for guests seeking to access services.

  Key Responsibilities: Greet guests and visitors at the main entrance; answer telephones; receive mail and packages; file and check mail for guests and take phone messages; copy, fax and use postage machine; make laundry appointments and hand out shower kits; act as an effective liaison for guests seeking all services, and monitor guest areas and resolve conflicts in a respectful manner.

  Qualifications: Good written and verbal skills; ability to handle multiple tasks at once; comfortable working with diverse groups of people; adaptable, energetic and able to cope with stress; one year direct service with diverse populations preferred, and high school diploma or equivalent.

• Relief Staff - Dining Room Coordinator 

  Objective: To efficiently prepare and serve lunch and/or dinner for up to 150 women and children while at the same time maintaining a welcoming, safe and nurturing environment.

  Key Responsibilities: Prepare and serve entire meals for guests; perform cleanup duties; supervise the tasks of volunteers; maintain health department regulations; stock food and supplies, and maintain the safety and well being of guests and volunteers.

  Qualifications: One year experience in the food service industry; ability to lift up to 50lbs and ability to work in a multicultural setting with people of diverse backgrounds, traditions, customs and personalities.

• Relief Staff - Food Pantry 

  Objective: To provide a welcoming and supportive atmosphere for guests using Rosie’s Place Food Pantry. 

  Key Responsibilities: Oversee all the different activities related to the Food Pantry: Greet guests and explain the procedures of the Pantry; use a computer database to check in guests and verify identity; help guests with their food selection; work with Volunteer Services to provide volunteers and interns, and supervise them in the Food Pantry; restock shelves; complete daily log entry and record daily refrigerator and freezer temperatures; respond to conflicts, questions and concerns in a dignified and respectful manner.

  Qualifications: Physical ability for lifting and standing for several hours at a time; experience working with people from diverse backgrounds; ability to be assertive when needed in a courteous and respectful manner; ability to handle multiple tasks simultaneously.

   

If interested in any of the above relief positions, please download the PDF application form, open in an Adobe reader, fill it out and email it to hr@rosiesplace.org. Make sure to put “Relief Staff Application” in the subject heading of your email. We will review your application and contact you if we believe you are a strong candidate for a position. No phone calls please.