Work at Rosie's Place

Rosie's Place offers a wide range of rewarding career opportunities to individuals who are committed to our mission. When you join Rosie’s Place, you become part of a dedicated team that each year offers 12,000 poor and homeless women shelter, sanctuary and support. If you are looking for an internship, please check our Internship Opportunities.

Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• Food Program Shift Coordinator - Evenings

  The Dining Room is the heart of Rosie’s Place where our guests are welcomed for a meal, companionship and support in a safe and nurturing environment. We are seeking a part-time Food Program Shift Coordinator to oversee our weekday dinner service.

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  JOB TYPE:

  Part Time

  HOURS:

  Monday - Friday,  4pm - 8pm

  SALARY:

  $17 - $20/hr
   

  KEY RESPONSIBILITIES:

  • Supervise the running of the dinner shift serving 75 to 130 women and children
  • Prepare and serve entire meals with help of volunteer sponsoring groups
  • Supervise the tasks of the volunteers
  • Know and maintain health department regulations as they pertain to food handling, storage and sanitation
  • Perform the clean up as set forth in the “Shift Completion Checklist”
  • Ensure the safety of our guests and volunteers
  • Intervene in guests’ crises and emergencies in a dignified and respectful manner
  • Maintain inventory
  • Stock food and supplies
  • Establish relationships with the sponsors
  • Continually seek overall improvements to the Food Program
  • Perform additional duties as assigned by the Food Program Manager
  
  

  QUALIFICATIONS:

  • One year experience working in the food service industry
    • Ability to work in a multicultural setting with people of diverse backgrounds, traditions, customs and personalities
    • Commitment to the work of social and economic justice organizations
    • Excellent organizational skills
    • Be physically able to safely lift 50lbs, reach, bend, stoop and be standing for long periods
    • Ability to work alone and as part of a team

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  • Job is performed in a commercial kitchen
  • Day to day work includes cooking, serving, cleaning and stocking as well as interaction with staff, guests, and volunteers
  • Individuals must be physically able to safely lift 50lbs, reach, bend and stoop, as well as stand for long periods of time

  REPORTS TO:

  Food Program Manager

  TO APPLY:

  Email resume and cover letter to Rmcdonough@rosiesplace.org. Please write “Food Program Shift Coordinator-4-8pm” in the subject line of your email.

• Food Program Shift Coordinator - Weekends

  The Dining Room is the heart of Rosie’s Place where our guests are welcomed for a meal, companionship and support in a safe and nurturing environment. We are seeking a part-time Food Program Shift Coordinator to oversee our weekend breakfast and lunch service.

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  JOB TYPE:

  Part Time

  HOURS:

  Saturdays and Sundays,  9am-6pm

  SALARY:

  $17 - $20/hr
   

  KEY RESPONSIBILITIES:

  • Supervise the running of the brunch and dinner shifts serving 75 to 130 women and children
  • Prepare and serve entire meals with help of volunteer sponsoring groups
  • Supervise the tasks of the volunteers
  • Know and maintain health department regulations as they pertain to food handling, storage and sanitation
  • Perform the clean up as set forth in the “Shift Completion Checklist”
  • Ensure the safety of our guests and volunteers
  • Intervene in guests’ crises and emergencies in a dignified and respectful manner
  • Maintain inventory
  • Stock food and supplies
  • Establish relationships with the sponsors
  • Continually seek overall improvements to the Food Program
  • Perform additional duties as assigned by the Food Program Manager
  
  

  QUALIFICATIONS:

  • One year experience working in the food service industry
    • Ability to work in a multicultural setting with people of diverse backgrounds, traditions, customs and personalities
    • Commitment to the work of social and economic justice organizations
    • Excellent organizational skills
    • Be physically able to safely lift 50lbs, reach, bend, stoop and be standing for long periods
    • Ability to work alone and as part of a team

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  • Job is performed in a commercial kitchen
  • Day to day work includes cooking, serving, cleaning and stocking as well as interaction with staff, guests, and volunteers
  • Individuals must be physically able to safely lift 50lbs, reach, bend and stoop, as well as stand for long periods of time

  REPORTS TO:

  Food Program Manager

  TO APPLY:

  Email resume and cover letter to Rmcdonough@rosiesplace.org. Please write “Food Program Shift Coordinator-Weekend” in the subject line of your email.

• Human Resources Manager

  Rosie's Place seeks a full-time Human Resources Manager to manage and administer all aspects of human resources for its employees.

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  OBJECTIVE:

  The Human Resources Manager assists the VP of Finance and Administration with developing and implementing a full service human resources department using best practices in the field. You will use your extensive human resources background to provide strategic guidance in areas such as employee relations, benefits and compensation, recruitment, policy development and legal compliance and guidance.

  KEY RESPONSIBILITIES:

  The Human Resources Manager will report to the VP of Finance and Administration and be responsible for the following duties:

  Recruitment

  • Establishes and leads the standard recruiting and hiring practices and procedures necessary to recruit and hire a staff; working with managers to create recruitment strategies.
  • Serves as part of the interview team. Participate in telephone and/or in-person interviews of job applicants, as requested.
  • Facilitates on-boarding of all new employees (permanent and temporary employees) including  coordinating an onboarding schedule, processing all employment paperwork and coordinating new staff orientation days, exit interviews, and completion of onboarding/exit checklists.

  Employee Relations

  • Partners with management to communicate Human Resources policies, procedures, programs, and laws.
  • Conducts investigations when employee complaints or concerns are brought forth.
  • Monitors and advises managers and supervisors in the progressive discipline system of the organization.
  • Monitors the implementation of a performance improvement process with underperforming employees.
  • Leads compliance with all existing governmental and legal reporting requirements including any related to employment or labor law.

  Training and Organizational Developmen

  • Coordinates all Human Resources training programs. Establishes an in-house employee training program that addresses organizational training needs including: new employee onboarding and off-boarding, management development, performance development, and annual trainings. .

  • Coaches and trains managers in their communication, feedback, recognition, and interaction responsibilities with the employees who report to them. Makes certain that the managers know how to successfully, ethically, honestly, and legally communicate with employees.
  • Formulates and recommends Human Resources policies and objectives for the organization on any topic associated with employee relations and employee rights.

  • Identifies and monitors the organization's culture so that it supports the attainment of goals and promotes employee satisfaction.

  • Keeps the Executive Director and the executive team informed of significant problems that jeopardize the achievement of organizational goals, and those that are not being addressed adequately at the line management level.
  • Participates in management, committee and organizational staff meetings and attends other meetings and seminars as needed

  Benefits and Compensation

  • Monitors all pay practices and systems for effectiveness and cost containment.
  • With the assistance of the VP of Finance & Administration, obtains cost-effective, employee-serving benefits; monitors options and cost savings.
  • Review, audit and verify monthly benefit invoices.
  • Administers annual open enrollment process for medical, dental and vision insurance and healthcare/dependent care flexible spending accounts.
  • Provide general operations support as assigned by the VP of Finance and Administration
  
  

  ​QUALIFICATIONS:

  • Bachelor's degree from an accredited college or university required; a concentration in Human Resources or other related field of study is preferred
  • A minimum of five years experience in operations, business, administration, human resources or education
  • Strong, demonstrated commitment to women and poor people
  • Strong administrative skills with excellent organization and attention to detail
  • Ability to manage multiple priorities and responsibilities
  • Strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative and professional interaction with co-workers, guests, key stakeholders and members of the community
  • Comfort using Microsoft Office and spreadsheets

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  Job is performed in an office environment. Day-to-day work includes paper and computer work as well as interaction with staff and volunteers. The position may require travel between facilities or community locations. May have to work occasional early mornings, evenings and weekends.

  SALARY RANGE:

  $60,000 to $70,000 plus full benefits package

  REPORTS TO: 

  VP of Finance & Administration

  HOW TO APPLY:

  A resume and cover letter are required for consideration.  Please email to lchaves@rosiesplace.org and write “HR Manager” in the subject line of your email. 

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• Jewelry Production Manager

  The Women’s Craft Cooperative (WCC) at Rosie’s Place provides part-time work making jewelry to women Rosie’s Place serves in a supportive, caring environment. The WCC is seeking a part-time jewelry production manager to oversee daily operations, merchandise the products and work with each woman to develop life and job skills.

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  Are you looking to apply your artistic and interpersonal skills at one of the most-highly regarded nonprofits in Boston? Is social justice and the advancement of women important to you? Then you may have a place at Rosie's Place, the first women’s shelter in the United States. What started out as safe haven for poor and homeless women to get a bed and a meal in Boston 45 years ago has grown into a multi-faceted community center serving 12,000 women a year.

  Rosie’s Place is seeking a part-time supervisor to oversee the daily operation of the Women’s Craft Cooperative. The WCC hires six women receiving services at Rosie’s Place to create jewelry and gift items in a supportive, caring environment. These items are sold through the Rosie’s Place website, craft shows and other outlets. In addition, the supervisor will work with each artisan to develop life and job skills, in order to ensure the success of the staff and the program as a whole. Women work at the WCC for a term of one year, Monday - Thursday, 8:30 a.m. - 11:30 a.m. for a total of 12 hours per week.

  HOURS:

  20 hours per week
  Monday-Thursday, 8:00 a.m. - 1 p.m.

  SALARY:

  $20 - $24 /hr

  KEY RESPONSIBILITY AREAS

  Jewelry Design and Production

  • Provide daily supervision to six part-time workers in creating jewelry and gift items
  • Design jewelry and teach artisans to create merchandise
  • Take photos of merchandise and upload new product photos and description to website
  • Manage inventory, create production kits, and order supplies
  • Coordinate craft show calendar, prepare and pack materials including items for sale and display materials for craft shows; reconcile inventory/receipts upon completion
  • With Director of Communications, seek out and fulfill marketing opportunities 

  Staff Development

  • Meet with artisans to develop life goals to work on during their year of employment
  • Check in with workers regularly to monitor progress on goals and to provide general support and guidance
  • Plan annual calendar of monthly job/life skill workshops for artisans

  QUALIFICATIONS:

  • Demonstrated experience in designing and creating jewelry
  • Experience with merchandising
  • Supervisory experience, preferred
  • Ability to build an effective working relationship with team members
  • Strong communication skills, both written and verbal
  • Superb organizational and time management skills and attention to detail
  • Have understanding of the issues that affect poor and homeless women and a commitment to social and economic justice
  • Proven capability to respond calmly and effectively during challenging situations, and an ability to be flexible to changing circumstances
  • Computer proficient, with experience using Microsoft applications. Photoshop and database experience a plus
  
  

  TO APPLY:

  Please send cover letter and resume to mchausse@rosiesplace.org. Please write “WCC Coordinator” in the subject line of your email.

Relief Staff Positions

Rosie’s Place is seeking individuals to work as relief staff on an as-needed basis.

If interested in any of the below relief positions, please download the PDF application form, open in an Adobe reader, fill it out and email it to the corresponding manager. Make sure to put “Relief Staff Application” in the subject heading of your email. We will review your application and contact you if we believe you are a strong candidate for a position. No phone calls please.

All relief staff persons receive $15 per hour. If hired, you will receive paid training to work in one or more of the following positions:

• Relief Staff - Overnight Program Advocate 

  Objective: To provide a safe and supportive atmosphere for twenty Overnight Program guests.

  Key Responsibilities: Provide a safe and welcoming environment for guests; maintain guest confidentiality and observe professional boundaries; restock program supplies and complete housekeeping tasks; enter a complete account of each shift in a daily log; resolve all conflicts in a calm and respectful manner; and any other duties as assigned by the Overnight Manager.

  Qualifications: Minimum of two years direct service experience with people of diverse backgrounds; reliable, dependable, confident, quick-thinking, adaptable and able to cope with stress; and good written and verbal skills and basic computer skills.

  Submit application to: Orialis Maxwell, omaxwell@rosiesplace.org

• Relief Staff - Front Desk Coordinator 

  Objective: To provide a welcoming and supportive atmosphere for guests and visitors entering Rosie’s Place and to act as an effective liaison for guests seeking to access services.

  Key Responsibilities: Greet guests and visitors at the main entrance; answer telephones; receive mail and packages; file and check mail for guests and take phone messages; copy, fax and use postage machine; make laundry appointments and hand out shower kits; act as an effective liaison for guests seeking all services, and monitor guest areas and resolve conflicts in a respectful manner.

  Qualifications: Good written and verbal skills; ability to handle multiple tasks at once; comfortable working with diverse groups of people; adaptable, energetic and able to cope with stress; one year direct service with diverse populations preferred, and high school diploma or equivalent.

  Submit application to: Jane Adler, jadler@rosiesplace.org

• Relief Staff - Dining Room Coordinator 

  Objective: To efficiently prepare and serve lunch and/or dinner for up to 150 women and children while at the same time maintaining a welcoming, safe and nurturing environment.

  Key Responsibilities: Prepare and serve entire meals for guests; perform cleanup duties; supervise the tasks of volunteers; maintain health department regulations; stock food and supplies, and maintain the safety and well being of guests and volunteers.

  Qualifications: One year experience in the food service industry; ability to lift up to 50lbs and ability to work in a multicultural setting with people of diverse backgrounds, traditions, customs and personalities.

  Submit application to: Anthony Williams, awilliams@rosiesplace.org

• Relief Staff - Food Pantry 

  Objective: To provide a welcoming and supportive atmosphere for guests using Rosie’s Place Food Pantry. 

  Key Responsibilities: Oversee all the different activities related to the Food Pantry: Greet guests and explain the procedures of the Pantry; use a computer database to check in guests and verify identity; help guests with their food selection; work with Volunteer Services to provide volunteers and interns, and supervise them in the Food Pantry; restock shelves; complete daily log entry and record daily refrigerator and freezer temperatures; respond to conflicts, questions and concerns in a dignified and respectful manner.

  Qualifications: Physical ability for lifting and standing for several hours at a time; experience working with people from diverse backgrounds; ability to be assertive when needed in a courteous and respectful manner; ability to handle multiple tasks simultaneously.

  Submit application to: Lisa Lee, llee@rosiesplace.org