Work at Rosie's Place

Rosie's Place offers a wide range of rewarding career opportunities to individuals who are committed to our mission. When you join Rosie’s Place, you become part of a dedicated team that each year offers 12,000 poor and homeless women shelter, sanctuary and support. If you are looking for an internship, please check our Internship Opportunities.

Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• Director of Food Programs

  The Director of Food Programs is responsible for the smooth operation and upkeep of all the food programs, including the Dining Room and Food Pantry, consistent with the mission, philosophy, and policies of Rosie’s Place.

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  OBJECTIVE:

  Reporting to Senior Director of Emergency Services, the Director of Food Programs is responsible for the smooth operation and upkeep of all the food programs, including the Dining Room and Food Pantry, consistent with the mission, philosophy, and policies of Rosie’s Place.  Key areas of responsibility include supervision of full and part-time staff, providing Rosie’s Place guests with healthy, delicious meals and healthy, safe groceries.  The Food Programs at Rosie’s Place interact with several other departments, and the Director is responsible for working collaboratively and in partnership with other staff across the agency. The Director of Food Programs is a member of the Management Team.  

  KEY RESPONSIBILITY AREAS:

  • Provide strong guidance and leadership to the Dining Room and Food Pantry staff. Supervise staff in accordance with Rosie’s Place supervision procedures, including regular formal individual supervision as well as group meetings.
  • Responsible for personnel management in the Food Programs, including hiring, onboarding, training, and disciplinary actions, in collaboration with the HR Manager.
  • Ensure that all staff working in the Food Programs have current safety training, including ServSafe, First Aid/CPR, Narcan, and necessary OSHA training.
  • Oversee the management of the smooth running of all Dining Room and Food Pantry shifts. 
  • Plan meals and available groceries
  • Oversee the ordering of food and supplies
  • Work with Operations Manager regarding food and supply transport and storage
  • Work with Volunteer Services to provide volunteer and intern support to Food Programs.
  • Provide support to Food Program staff in intervening in guests’ crises and emergencies in a dignified and respectful manner.  Provide training to staff to equip them in this responsibility.
  • Fulfills responsibilities as a member of the Management Team, including participation at appropriate meetings and leadership to all of Rosie’s Place.
  • Work in partnership with the Senior Director of Emergency Services to identify and set program goals, and report on progress.  Identify ways to measure programs’ success.
  • Develops and monitor program budgets and spending. Enforce Rosie’s Place safety guidelines and Health Department regulations as they pertain to food handling, storage, and sanitation. Ensure that all safety licenses and inspections are current and clear.

  QUALIFICATIONS:

  • Strong organizational and communication skills.  Ability to work with a diverse group of people and to establish and maintain effective working relationships. 
  • Minimum of five years supervisory experience, food service experience with particular attention to nutritional quality. 
  • Ability to work independently creative problem-solving and prioritizing capability.  Self-starter is able to proceed with objectives with little supervision but also as part of a team. 
  • Computer skills in MS Office (ie. Word, Excel) and MS Outlook.
  • Willingness to learn new skills as applicable to support the growth and development of Rosie’s Place’s Food Program.
  • Dependable and flexible with the ability to work in a non-profit setting that has limited resources.  Sense of humor a plus.
  • ServSafe and Allergen Awareness certification is required.

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  The job is performed in a commercial kitchen. Day to day work includes cooking, serving, cleaning, and stocking as well as interaction with staff, guests, and volunteers. Individuals must be physically able to safely lift 50lbs, reach, bend, and stoop, as well as stand for long periods.

  REPORTS TO:

  Senior Director of Emergency Services

• Payroll and Benefits Manager

  Responsible for payroll administration, processing health benefits, COBRA, HRA, FSA and 401k paperwork.

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  POSITION SUMMARY:

  Reporting to the Director of Finance, the Payroll and Benefits Manager (PBM) is responsible for payroll administration, processing health benefits, COBRA, HRA, FSA and 401k paperwork. The PBM is responsible for maintaining courteous and professional relationships with employees and the benefits vendors.

   

  ESSENTIAL RESPONSIBILITIES:

  Responsible for the administration of the payroll transactions that are timely and in accordance with all applicable State/Federal laws and IRS regulations through the management of:

  • Oversight of the payroll function of benefit transactions, miscellaneous, wage garnishment and retirement deductions withheld from employee’s bi-weekly paychecks.
  • Production of all biweekly payroll cycles, special compensation amounts, and bonus payrolls; oversees the issuance of all out of cycle checks to ensure the appropriateness of the transaction is in accordance with the internal control environment.
  • Prepares and audits payroll transactions such as, but not limited to, wage garnishments, tax withholding information, deductions, pay calculations, retroactive transactions, and reimbursements prior to processing each payroll cycle.
  • Collaborates with the Human Resources Manager to ensure the processing of new hires, promotions and terminations are reflected accurately and timely within Quickbooks
  • Responsible for updating employee information, maintaining personnel files, and coordinating implementation of numerous HR initiatives and programs.

  OTHER RESPONSIBILITIES:

  • Benefit Compliance Reporting
  • Under the direction of the Director of Finance, implement an HRIS data system.
  • Responsible for 403b and FSA discrimination testing.
  • Compensation Statements
  • ACA Reporting

  QUALIFICATIONS:

  • Bachelor’s Degree plus 5-7 years of experience managing all aspects of payroll administration and benefits.
  • Experience with Intuit and Electronic timesheets is strongly preferred.
  • Previous experience with leading HRIS system implementations and upgrades is necessary.
  • Friendly, positive attitude.
  • Enthusiastic team player.

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

  Job is performed in an office environment. Day-to-day work includes paper and computer work as well as interaction with staff, guests, and volunteers. The position may require travel between facilities or community locations.

   

  REPORTS TO

  Director of Finance

   

  SALARY

  $55,000- 75,000

• Junior Accountant

  Responsible for maintaining financial records to track the organization’s assets, liabilities, expenses and other related financial activities while carrying out fiscal control procedures and policies.

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  POSITION SUMMARY

  Reporting to the Director of Finance, the Junior Accountant (JA) is responsible for maintaining financial records to track the organization’s assets, liabilities, expenses and other related financial activities while carrying out fiscal control procedures and policies.

   

  ESSENTIAL RESPONSIBILITIES

  The JA is responsible for the following tasks and coordinating the closing of the monthly books.

  • Scan, enter and process invoices and purchase orders into Quickbooks (QB) ensuring proper coding of expense accounts, class and authorized signatures.
  • Enter and reconcile company credit card transactions ensuring authorized purchases and disputing charges if necessary.
  • Responsible for importing donations into QB
  • Download credit card gifts and reconcile to Raiser’s Edge (RE)
  • Creating catering invoices, payment processing of gifts and managing the collection of payments
  • Reconcile all petty cash accounts
  • Assist with gathering necessary account information and documents to perform annual audit.
  • Maintains knowledge of acceptable accounting practices and procedures.
  • Performs other related duties as assigned.

  QUALIFICATIONS

  • Bachelor’s degree in Accounting, or related field, required.
  • At least three years of related experience required.
  • Excellent organizational skills and attention to detail.
  • Understanding of and the ability to adhere to generally accepted accounting principles.
  • Proficient with Microsoft Office, Excel, Quickbooks and Raiser’s Edge.
  • Strong commitment to social justice and the mission of Rosie’s Place.
  • Strong, professional ethics, integrity, and accountability in all actions.
  • Team player with positive attitude.

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

  Job is performed in an office environment. Day-to-day work includes paper and computer work as well as interaction with staff, guests, and volunteers. The position may require travel between facilities or community locations.

  REPORTS TO

  Director of Finance

   

  SALARY

  $45,000 - $65,000

• Director of Information Technology

  The Director of IT is responsible for implementing policies, practices, procedures to support the technology functions, IT infrastructure for Rosie’s Place, and maintains the technical and cyber controls necessary to safeguard the information of the organization.

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  POSITION SUMMARY:

  Reporting to Chief Financial and Administrative Officer, the Director of IT is responsible for implementing policies, practices, procedures to support the technology functions, IT infrastructure for Rosie’s Place, and maintains the technical and cyber controls necessary to safeguard the information of the organization.

  This is a hands-on position requiring the ability to perform as well as oversee routine technical tasks. The Director of IT uses our agency Philosophy of Care principles which guide everything we do at Rosie’s Place, how we work with guests and how we work together as an entire organization and community. 

  ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Participates in the development of the organization’s plans and provides strategic, functional expertise, thought leadership, and coaching as an active member of the management team.
  • Manages all IT projects from planning to completion, including but not limited to wireless infrastructure deployments improvements, platform migrations, upgrades, etc.
  • Plans future IT projects to ensure the proper scale and performance of a growing infrastructure.
  • Works closely with management, external vendors, and advisors on short- and long-term IT goals.
  • Review metrics to adjust processes and procedures as needed to improve the performance of IT infrastructure.
  • Provides technical support for staff size of 80+ across multiple locations.
  • Installs and configures computer hardware, software, systems, networks, printers, and scanners.
  • Sets up accounts for new users and removes accounts as appropriate.
  • Responds and resolves daily IT operational issues/tickets in alignment with organizational goals and business strategy.
  • Assists in the annual budgeting and planning process; analyze technology needs and works with department managers to identify and respond to requests about available resources.
  • Oversees administrative equipment (copiers, telephones, and cell phones) and coordinates contracts, repairs, and maintenance.  Follows up as necessary to solve issues and maintain the organization’s equipment in good working order.
  • Develops and maintains an up-to-date manual on all IT infrastructure as well as department policies and procedures.
  • Other duties as assigned.

  QUALIFICATIONS:

  • Bachelor's degree from a four-year college or university strongly preferred.
  • Minimum of 5 to 7 years IT operations experience.
  • Current working knowledge of Microsoft Exchange and Office 365 platforms, salesforce, Blackbaud.
  • Background in virtualization platforms such as VMware and Windows Server and Desktop Operating Systems.
  • Strong, current working knowledge of network management and administration Cisco experience preferred.
  • Demonstrated experience in IT project management.
  • Excellent communication and interpersonal skills.
  • Ability to prioritize and problem solve.
  • Detail-oriented, able to multi-task, deadline-driven and willing to work in a team-oriented environment
  • Experience with computers, including the use of email programs, web-based tools, common Microsoft Office applications (Outlook, Word, Excel), and database programs

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  Job is performed in an office environment. Day-to-day work includes paper and computer work as well as interaction with staff, guests, and volunteers. The position may require travel between facilities.

  APPLY:

  Please submit a resume and cover letter to nnelson@rosiesplace.org.

• Chief Development Officer

  Reporting to the President/CEO, the Chief Development Officer is responsible for leading fundraising and external relations for Rosie’s Place. As part of the senior management team, the CDO works collaboratively to achieve the goals of the organization.

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  OVERVIEW:

  The CDO’s responsibilities will be broad in scope and will include creation and oversight of an organizational fundraising strategy and serving as Rosie’s Place primary fundraiser. With impeccable attention to detail, they will ensure that all communications on behalf of the organization are executed flawlessly. They will provide direction for the engagement of key external constituencies to advance the goals of Rosie’s Place. 

   

  The CDO will oversee and manage all areas and personnel within Rosie’s Place’s Development, Communications, Volunteer Services and Public Policy departments. They will ensure that all activities are consistent with Rosie's Place’s mission, philosophy, and policies.

   

  ESSENTIAL RESPONSIBILITY AREAS:

  STRATEGIC PLANNING 

  • Provide strategic vision to the fundraising program, identifying growth potential and maximizing opportunity for fund development.
  • Provide strategic direction to the public policy program, identifying organizational priorities, marshalling community resources, and engaging stakeholders in effecting social justice. 
  • Develop and implement an integrated strategic communications plan to advance Rosie’s Place’s brand identity; broaden awareness of its programs and priorities; and increase the visibility of its programs across key stakeholder audiences, including guests and potential guests.
  • Oversee the identification and implementation of key external strategic partnerships, with an emphasis on building mission relationships on core new programs, including new collaborations and branches of Rosie’s Place.
  • Participate in and act as the staff liaison to various Committees of the Board of Directors, as assigned by the President/CEO.

  FUNDRAISING

  • Support and partner with the President/CEO and board members on all major fundraising initiatives
  • Serve as Rosie’s Place’s chief fundraiser, managing and soliciting a portfolio of important individual and institutional donor and partner relationships.
  • Provides executive leadership to Rosie’s Place’s relationships with its various external stakeholders, knitting together the work of its communications and marketing efforts, approach to philanthropy, key strategic partnerships, and outreach to guests.
  • Oversee and provide leadership to department directors in the Development division, which includes Fundraising, Communications, Volunteer Services, and Public Policy.
  • Play a lead role in Board stewardship and development. Present at meetings and serve on several Board committees.
  • Serve as a member of the senior leadership team and as a key resource to the President/CEO. In the absence of the President, or when strategically beneficial, serve as Rosie’s Place’s spokesperson.
  • Other duties as assigned by the President/CEO.

  QUALIFICATIONS:

  • Bachelor's Degree required. Master’s Degree in Business or Public Administration, Communications, or similar field preferred.
  • Strong commitment to social justice and the mission of Rosie’s Place.
  • Minimum 7 to 10 years of senior management experience at a non-profit organization. 
  • Experience in executive-level management of complex organizations and issues.
  • Excellent verbal, written and problem-solving skills, strong knowledge of media and external partnerships.
  • Strong analytical and communication skills. Ability to communicate clearly and concisely to colleagues and board.
  • A proven track record of project management, with an emphasis on fundraising, marketing/sales, communications/branding, strategic partnerships, and volunteer engagement.
  • Evidence of sound decision-making through a combination of analysis, wisdom, experience, and judgment. 
  • Proven ability to think strategically and forecast trends by analyzing data and creation of long-term plans.
  • Ability to motivate and create teams of people comprised of paid staff, volunteers, and other key stakeholders to build the brand of Rosie’s Place.
  • Strong leadership and managerial skills with a demonstrated ability to communicate in a positive way and effectively motivate staff.
  • Ability to create, implement and improve operational systems, policies, and procedures.
  • Highly self-motivated, possessing strong organization skills.
  • Strong, professional ethics, integrity, and accountability in all actions.
  • Team player with positive attitude.

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  Job is performed in an office environment. Day-to-day work includes paper and computer work as well as interaction with staff, guests, and volunteers. The position may require travel between facilities or community locations.

   

  APPLY: 

  Please submit a resume, cover letter and writing sample to nnelson@rosiesplace.org

   

  
  

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

Relief Staff Positions

Rosie’s Place is seeking individuals to work as relief staff on an as-needed basis.

If interested in any of the below relief positions, please download the PDF application form, open in an Adobe reader, fill it out and email it to the corresponding manager. Make sure to put “Relief Staff Application” in the subject heading of your email. We will review your application and contact you if we believe you are a strong candidate for a position. No phone calls please.

All relief staff persons receive $15 per hour. If hired, you will receive paid training to work in one or more of the following positions:

• Relief Staff - Overnight Program Advocate 

  Objective: To provide a safe and supportive atmosphere for twenty Overnight Program guests.

  Key Responsibilities: Provide a safe and welcoming environment for guests; maintain guest confidentiality and observe professional boundaries; restock program supplies and complete housekeeping tasks; enter a complete account of each shift in a daily log; resolve all conflicts in a calm and respectful manner; and any other duties as assigned by the Overnight Manager.

  Qualifications: Minimum of two years direct service experience with people of diverse backgrounds; reliable, dependable, confident, quick-thinking, adaptable and able to cope with stress; and good written and verbal skills and basic computer skills.

  Submit application to: Orialis Maxwell, omaxwell@rosiesplace.org

• Relief Staff - Front Desk Coordinator 

  Objective: To provide a welcoming and supportive atmosphere for guests and visitors entering Rosie’s Place and to act as an effective liaison for guests seeking to access services.

  Key Responsibilities: Greet guests and visitors at the main entrance; answer telephones; receive mail and packages; file and check mail for guests and take phone messages; copy, fax and use postage machine; make laundry appointments and hand out shower kits; act as an effective liaison for guests seeking all services, and monitor guest areas and resolve conflicts in a respectful manner.

  Qualifications: Good written and verbal skills; ability to handle multiple tasks at once; comfortable working with diverse groups of people; adaptable, energetic and able to cope with stress; one year direct service with diverse populations preferred, and high school diploma or equivalent.

  Submit application to: Jane Adler, jadler@rosiesplace.org

• Relief Staff - Dining Room Coordinator 

  Objective: To efficiently prepare and serve lunch and/or dinner for up to 150 women and children while at the same time maintaining a welcoming, safe and nurturing environment.

  Key Responsibilities: Prepare and serve entire meals for guests; perform cleanup duties; supervise the tasks of volunteers; maintain health department regulations; stock food and supplies, and maintain the safety and well being of guests and volunteers.

  Qualifications: One year experience in the food service industry; ability to lift up to 50lbs and ability to work in a multicultural setting with people of diverse backgrounds, traditions, customs and personalities.

  Submit application to: Anthony Williams, awilliams@rosiesplace.org