Work at Rosie's Place

Rosie's Place offers a wide range of rewarding career opportunities to individuals who are committed to our mission. When you join Rosie’s Place, you become part of a dedicated team that each year offers 12,000 poor and homeless women shelter, sanctuary and support. If you are looking for an internship, please check our Internship Opportunities.

• STREET OUTREACH WORKER (2 vacancies)

  Over the past few years, the neighborhood surrounding Rosie’s Place (889 Harrison Ave.) has seen a drastic increase in substance use. The Street Outreach Workers will provide crisis intervention and essential services to homeless women surrounding Rosie’s Place.

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  HOURS:
  Monday through Friday, 4:00pm to 8:00pm

  KEY RESPONSIBILITIES:

  • Engage with women who are homeless or are spending time outside. This may be done in a variety of ways to cultivate relationships and improve safety. Examples include engaging people in conversation and addressing any needs they identify; providing information on accessing resources; or escorting them to service providers.
  • Provide material assistance (such as blankets, condoms, water, etc.) when needed or the means to access the resources women request.
  • Provide information and referrals which could include directing women back to the services at Rosie’s Place or to other community providers.
  • Assist guests in getting to services such as hospitals, shelters or detox programs. Sometimes this might include providing transportation vouchers or accompanying women to the services.
  • Provide interventions such as CPR/Narcan and calling emergency services, when needed.
  • Maintain daily log notes.
  • Use a computer or iPad to enter and retrieve information into the Rosie’s Place database and to find resources for women.
  • Perform all work in accordance with the philosophy and practices of Rosie’s Place.
  • Perform any additional duties as assigned by the Outreach Program Manager.

  QUALIFICATIONS:

  • Must have 2 or more years working homeless people and excellent crisis intervention skills.
  • Must have experience working with people who have been impacted by domestic violence, mental health and substance abuse.
  • Understanding of and commitment to addressing issues affecting poor and homeless women.
  • Strong knowledge of community resources in Boston and surrounding areas.
  • Proven ability to work independently and as part of a team. 
  • Ability to use a computer/IPad and Microsoft Office suite, strong writing, reading, and communication skills.
  • Proven ability to work flexibly and creatively within a highly stressful and challenging environment.
  • Ability to lift at least 30 pounds and to stand and/or walk for 4 continuous hours.
  • Must be able to work outside in all weather conditions.
  • Second language strongly preferred in Spanish or Haitian Creole.
  • Report to Outreach Manager. 

  Position Salary: $16-$18/hr

  Interested applicants should email resume and cover letter to: hr@rosiesplace.org  with "Street Outreach Worker" in the subject line. 

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

   

   

• Volunteer Recruiter

  Rosie's Place is seeking a Volunteer Recruiter to assist in the overall management and coordination of volunteer services at Rosie’s Place. Working with the Director and Volunteer Coordinator, the Volunteer Recruiter helps maximize the skills of a large number of volunteers and interns to meet the needs of all Rosie’s Place Programs. We work to support the mission of Rosie’s Place: to provide a safe and nurturing environment for poor and homeless women to maintain their dignity, seek opportunity and find security in their lives.

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  KEY RESPONSIBILITIES:

  • Recruit, select, orient, train, supervise and retain volunteers
  • Communicate daily with volunteers on-site and through email and phone calls
  • Engage volunteers and match them with appropriate volunteer opportunities
  • Manage volunteer screening and orientation for opportunities in several programs
  • Establish, maintain and cultivate partnerships with individuals, interns and all types of groups (corporate, faith-based and educational)
  • Communicate the mission of Rosie’s Place through tours, presentations and representation at volunteer recruitment fairs
  • Carry out other tasks and duties as assigned by the Director of Volunteer Services

  QUALIFICATIONS:

  • Excellent oral and written communication skills and the ability to communicate the mission and philosophy of Rosie’s Place
  • Excellent interpersonal and public relations skills and the ability to be welcoming to all volunteers
  • Strong customer service skills, sound judgment and an ability to think quickly on your feet
  • Flexibility and the ability to work with people from diverse backgrounds in a fast-paced, team-oriented environment, and to respond quickly to changing conditions
  • Excellent organizational skills and the ability to prioritize tasks and work independently
  • Sensitivity to issues affecting poor people and a commitment to social justice
  • Minimum 1-2 years professional experience in a volunteer services program, communications, sales or human resource-related field
  • Proficiency in Microsoft Office applications and experience with database management

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  Job is performed in an office environment. Day-to-day work includes paper and computer work as well as interaction with staff, guests and volunteers. The position may require travel between facilities or community locations. Valid driver’s license required.

  REPORTS TO: Director of Volunteer Services
  Position Salary: $36,000-$38,000

   

  HOW TO APPLY:

  Email cover letter and resume to: hr@rosiesplace.org. Please write “Volunteer Recruiter” in the subject line of your email. 

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• Food Program Shift Coordinator - Weekends

  Rosie's Place is seeking a Food Program Shift Coordinator to efficiently prepare and serve meals for up to 150 women and children. The Dining Room is the heart of Rosie’s Place where our guests are welcomed for a meal, companionship and support in a safe and nurturing environment. Hours: Saturday-Sunday, 9:00 a.m. - 6:00 p.m. (18 hours).

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  KEY RESPONSIBILITIES:

  • Supervise the running of brunch/dinner shifts, serving 75 to 130 women and children
  • Prepare and serve entire meals in the absence of volunteer catering groups
  • Supervise the tasks of the volunteers
  • Know and maintain health department regulations as they pertain to food handling, storage and sanitation
  • Perform the clean up as set forth in the “Shift Completion Checklist”
  • Maintain inventory
  • Stock food and supplies
  • Establish relationships with the sponsors/volunteers
  • Open the doors and greet the guests
  • Circulate the Dining Room making sure that all guests are complying with the rules: no outside food or drink, no cell phones, etc.
  • Enforce Rosie’s Place safety guidelines
  • Intervene in guests’ crises and emergencies in a dignified and respectful manner
  • Continually seek overall improvements to the Food Program
  • Perform additional duties as assigned by the Food Program Manager

  QUALIFICATIONS:

  • One year experience working in the food service industry
  • Ability to work in a multicultural setting with people of diverse backgrounds, traditions, customs and personalities
  • Commitment to the work of social and economic justice organizations
  • Excellent organizational skills
  • Be physically able to safely lift 50 lbs, reach, bend and stoop
  • Ability to work alone and as part of a team.

  Reports to : Food Program Manager.
  POSITION SALARY: $15/hr
  
  HOW TO APPLY:
  Email cover letter and resume to: hr@rosiesplace.org. Please write “Food Program Shift Coordinator Weekends” in the subject line of your email.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

Relief Staff Positions

Rosie’s Place is seeking individuals to work as relief staff on an as-needed basis. All relief staff persons receive $12 per hour. If hired, you will receive paid training to work in one or more of the following positions:

• Overnight Program Advocate 

  Objective: To provide a safe and supportive atmosphere for twenty Overnight Program guests.

  Key Responsibilities: Provide a safe and welcoming environment for guests; maintain guest confidentiality and observe professional boundaries; restock program supplies and complete housekeeping tasks; enter a complete account of each shift in a daily log; resolve all conflicts in a calm and respectful manner; and any other duties as assigned by the Overnight Manager.

  Qualifications: Minimum of two years direct service experience with people of diverse backgrounds; reliable, dependable, confident, quick-thinking, adaptable and able to cope with stress; and good written and verbal skills and basic computer skills.

• Front Desk Coordinator 

  Objective: To provide a welcoming and supportive atmosphere for guests and visitors entering Rosie’s Place and to act as an effective liaison for guests seeking to access services.

  Key Responsibilities: Greet guests and visitors at the main entrance; answer telephones; receive mail and packages; file and check mail for guests and take phone messages; copy, fax and use postage machine; make laundry appointments and hand out shower kits; act as an effective liaison for guests seeking all services, and monitor guest areas and resolve conflicts in a respectful manner.

  Qualifications: Good written and verbal skills; ability to handle multiple tasks at once; comfortable working with diverse groups of people; adaptable, energetic and able to cope with stress; one year direct service with diverse populations preferred, and high school diploma or equivalent.

• Dining Room Coordinator 

  Objective: To efficiently prepare and serve lunch and/or dinner for up to 150 women and children while at the same time maintaining a welcoming, safe and nurturing environment.

  Key Responsibilities: Prepare and serve entire meals for guests; perform cleanup duties; supervise the tasks of volunteers; maintain health department regulations; stock food and supplies, and maintain the safety and well being of guests and volunteers.

  Qualifications: One year experience in the food service industry; ability to lift up to 50lbs and ability to work in a multicultural setting with people of diverse backgrounds, traditions, customs and personalities.

• Outreach Van Worker 

  Objective: To provide outreach services to women living or working on the street in the Blue/Hill Dudley Square areas of Boston, via staffing of an Outreach Van.

  Key Responsibilities: Provide essential resources, including sanitary supplies, water, sandwiches, assistance with public transportation and access to telephone; provide encouragement and support to guests to connect with the broader Rosie’s Place community at 889 Harrison Avenue; ensure that van is in good condition and adequately stocked; communicate with police, city officials and other shelters as necessary; provide information and referrals; maintain a nightly log, and additional duties as required by the Outreach Van Program Manager.

  Qualifications: Demonstrated experience in meeting the needs of poor and homeless women, especially those suffering from major mental illness, addiction or who are sex workers; strong understanding of Boston’s resources for poor and homeless women; good writing skills and knowledge of Microsoft Word; valid Massachusetts driver’s license and a clean driving record required, and ability to drive a 20 foot van required.

  Times: Weekdays, 4:00 pm - 8:00 pm

If interested in any of the above relief positions, please download the PDF application form, open in an Adobe reader, fill it out and email it to cpaul@rosiesplace.org. Make sure to put “Relief Staff Application” in the subject heading of your email. We will review your application and contact you if we believe you are a strong candidate for a position. No phone calls please.