Work at Rosie's Place

Rosie's Place offers a wide range of rewarding career opportunities to individuals who are committed to our mission. When you join Rosie’s Place, you become part of a dedicated team that each year offers 12,000 poor and homeless women shelter, sanctuary and support. If you are looking for an internship, please check our Internship Opportunities.

• Communications Coordinator

  Rosie's Place is seeking a full-time Communications Coordinator, who will work closely with the Director of Communications to implement all aspects of the Rosie’s Place Communications plan in order to create a positive public image of the organization through media coverage and publications, and to provide a positive public image of poor and homeless women.

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  KEY RESPONSIBILITIES:

  • Maintain Rosie’s Place’s online presence including the website, email communications and social media.
  • Create design materials, such as fliers, postcards and quarterly calendar.
  • Manage holiday card fundraising program, including marketing, corporate relations and fulfillment.
  • Maintain and track Rosie’s Place’s press clippings, media mentions and communications planning calendar.
  • Write press releases, pitch stories and develop relationships with local media. Take photos of events and activities.
  • Contribute to writing projects, including the quarterly newsletter, brochures and volunteer profiles.
  • Serve as a representative of Rosie’s Place as needed at public appearances and community relations activities.
  • Supervise volunteers and interns assisting the Communications department.
  • Assist Development Office on an as-needed basis, including gift processing at year-end and special events.
  • Report to the Director of Communications.

  QUALIFICATIONS:

  • Bachelor’s degree required. Two years prior communications experience preferred.
  • Excellent writing and communication skills.
  • Demonstrated success with website content management systems, email marketing and social media management.
  • Design skills and knowledge of Adobe InDesign and Photoshop software.
  • Familiarity with social media platforms and scheduling tools such as Hootsuite, analytics programs including Google Analytics, and Blackbaud systems including Luminate and Raiser’s Edge preferred.
  • Basic knowledge of HTML preferred.
  • Experience with photography, videography and video editing a plus.
  • Ability to prioritize and meet daily deadlines.
  • Highly organized and detail-oriented.
  • Ability to work independently and thrive in a fast-paced environment.

  Occasional evening and weekend work required.

  HOW TO APPLY:

  A resume, cover letter and (1) writing and (1) design sample are required for consideration. Please email to jadlerresumes@rosiesplace.org and write “Communications Coordinator” in the subject line of your email. 

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• Advocate

  Rosie’s Place is seeking a full-time Advocate. Hours: Monday-Friday, 10:00 a.m. - 6:00 p.m.

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  OBJECTIVE:
  Provide key support to Rosie’s Place guests while supporting and validating their sense of self worth and responsibility. Provide one-to-one advocacy, information and referral to appropriate resources, consistent with Rosie’s Place mission, philosophy and policies. Support the Advocacy Team in achieving its mission: to provide capable, effective and compassionate advocacy and support to all women who request it.

  KEY RESPONSIBILITIES:

  • Support guests by helping meet their needs as individually identified by them. Encourage self-sufficiency, responsibility and independence.
  • Meet with Rosie’s Place guests one-on-one and provide assistance with accessing services, resources and referrals for needs such as:  transportation, emergency clothes, food pantries, DTA and other governmental offices, emergency shelter, housing and other community resources. Provide information and referrals to services offered on-site, by both Rosie’s Place programs and other allied partners.
  • Meet with guests off-site at community collaborative partner programs to provide advocacy services. 
  • Maintain an up-to-date understanding of community resources, as well as current regulations and requirements for obtaining public benefits, housing and other services.
  • Assess and assist guests in prioritizing their needs and forming realistic action plans.
  • Maintain accurate guest records in our electronic database. Ensure confidentiality when handling all aspects of guests’ information.
  • Maintain high level of knowledge about current guests.
  • Participate in weekly program meetings, as well as monthly staff meetings.
  • Intervene in guests' crises and emergencies in a dignified and respectful manner as needed.
  • Perform any additional duties as assigned by the Advocacy Manager
  • Report directly to the Advocacy Manager.

  QUALIFICATIONS:

  • Bilingual strongly preferred. 
  • Bachelor’s degree in Human Services or related field.
  • Minimum two years experience in counseling and/or advocacy.
  • Experience with crisis intervention regarding homelessness, mental health and/or substance abuse
  • Understanding of and commitment to addressing issues affecting poor and homeless women.
  • Ability to relate to people of diverse backgrounds.
  • Proven ability to work flexibly and creatively within a highly stressful and challenging environment.

  HOW TO APPLY:

  Email cover letter and resume to: jadlerresumes@rosiesplace.org. Please write “Advocate” in the subject line of your email. 

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• Overnight Advocate (Awake Position)

  Rosie's Place is seeking an Overnight Advocate to provide a welcoming, safe and supportive atmosphere for twenty guests staying at Rosie’s Place consistent with the mission, philosophy and policies of Rosie’s Place. Hours: Friday, Saturday and Sunday: 11:30 p.m. - 7:30 a.m.

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  KEY RESPONSIBILITIES:

  • Provide a safe and welcoming environment for guests
  • Intervene in guests' crisis or emergencies in a dignified and respectful manner
  • Maintain and ensure guests' confidentially 
  • Understand professional boundaries when working with all guests
  • Supervise volunteers and interns
  • Stock and restock program materials and supplies
  • Complete housekeeping tasks
  • Enter a complete account of each shift in the daily log
  • Cover different departments, if necessary 
  • Perform any additional duties assigned by the Overnight Manager
  • Report directly to the Overnight Manager

  QUALIFICATIONS:

  • High school diploma and two years of college preferred
  • Minimum of two years of direct service including one year of experience relating to people of diverse backgrounds
  • Ability to adapt to unexpected changes and to remain calm during times of stress and crisis
  • Ability to effectively communicate during stressful situations
  • Ability to convey ideas and information clearly in both written and verbal communication
  • Proven knowledge of and ability to work with different departments, as well as community organizations 

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  Day to day work includes lifting, stocking and cleaning as well as interaction with staff, guests, volunteers and interns. Individuals must be physically able to safely lift 50 lbs, reach, bend and stoop as well as stand for long periods of time. 

  HOW TO APPLY:

  Email cover letter and resume to: jadlerresumes@rosiesplace.org. Please write “Overnight Advocate” in the subject line of your email.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

Relief Staff Positions

Rosie’s Place is seeking individuals to work as relief staff on an as-needed basis. All relief staff persons receive $12 per hour. If hired, you will receive paid training to work in one or more of the following positions:

• Overnight Program Advocate 

  Objective: To provide a safe and supportive atmosphere for twenty Overnight Program guests.

  Key Responsibilities: Provide a safe and welcoming environment for guests; maintain guest confidentiality and observe professional boundaries; restock program supplies and complete housekeeping tasks; enter a complete account of each shift in a daily log; resolve all conflicts in a calm and respectful manner; and any other duties as assigned by the Overnight Manager.

  Qualifications: Minimum of two years direct service experience with people of diverse backgrounds; reliable, dependable, confident, quick-thinking, adaptable and able to cope with stress; and good written and verbal skills and basic computer skills.

• Food Pantry Assistant 

  Objective: Help run our busy food pantry, while at the same time creating a warm and welcoming experience. Our food pantry provides groceries to several thousand women each year.

  Key Responsibilities: Greeting guests and explaining the procedures of the pantry; using a computer database to check in guests and verify identity; helping guests with their food selections; stocking shelves and vegetable bins, and other responsibilities as assigned by the Food Pantry Manager.

  Qualifications: Physically able to stand and lift for several hours at a time; able to handle multiple tasks simultaneously; courteous, well organized and able to handle stress, and comfortable working with people from diverse backgrounds.

• Front Desk Coordinator 

  Objective: To provide a welcoming and supportive atmosphere for guests and visitors entering Rosie’s Place and to act as an effective liaison for guests seeking to access services.

  Key Responsibilities: Greet guests and visitors at the main entrance; answer telephones; receive mail and packages; file and check mail for guests and take phone messages; copy, fax and use postage machine; make laundry appointments and hand out shower kits; act as an effective liaison for guests seeking all services, and monitor guest areas and resolve conflicts in a respectful manner.

  Qualifications: Good written and verbal skills; ability to handle multiple tasks at once; comfortable working with diverse groups of people; adaptable, energetic and able to cope with stress; one year direct service with diverse populations preferred, and high school diploma or equivalent.

• Dining Room Coordinator 

  Objective: To efficiently prepare and serve lunch and/or dinner for up to 150 women and children while at the same time maintaining a welcoming, safe and nurturing environment.

  Key Responsibilities: Prepare and serve entire meals for guests; perform cleanup duties; supervise the tasks of volunteers; maintain health department regulations; stock food and supplies, and maintain the safety and well being of guests and volunteers.

  Qualifications: One year experience in the food service industry; ability to lift up to 50lbs and ability to work in a multicultural setting with people of diverse backgrounds, traditions, customs and personalities.

• Outreach Van Worker 

  Objective: To provide outreach services to women living or working on the street in the Blue/Hill Dudley Square areas of Boston, via staffing of an Outreach Van.

  Key Responsibilities: Provide essential resources, including sanitary supplies, water, sandwiches, assistance with public transportation and access to telephone; provide encouragement and support to guests to connect with the broader Rosie’s Place community at 889 Harrison Avenue; ensure that van is in good condition and adequately stocked; communicate with police, city officials and other shelters as necessary; provide information and referrals; maintain a nightly log, and additional duties as required by the Outreach Van Program Manager.

  Qualifications: Demonstrated experience in meeting the needs of poor and homeless women, especially those suffering from major mental illness, addiction or who are sex workers; strong understanding of Boston’s resources for poor and homeless women; good writing skills and knowledge of Microsoft Word; valid Massachusetts driver’s license and a clean driving record required, and ability to drive a 20 foot van required.

  Times: Weekdays, 4:00 pm - 8:00 pm

If interested in any of the above relief positions, please download the PDF application form, open in an Adobe reader, fill it out and email it to jadlerresumes@rosiesplace.org. Make sure to put “Relief Staff Application” in the subject heading of your email. We will review your application and contact you if we believe you are a strong candidate for a position. No phone calls please.