Work at Rosie's Place

Rosie's Place offers a wide range of rewarding career opportunities to individuals who are committed to our mission. When you join Rosie’s Place, you become part of a dedicated team that each year offers 12,000 poor and homeless women shelter, sanctuary and support. If you are looking for an internship, please check our Internship Opportunities.

• Volunteer Coordinator (Mon-Fri 10am-6pm)

  The Volunteer Coordinator assists in the overall management and coordination of volunteer services at Rosie’s Place. Working with the Director and the Volunteer Recruiter, the Volunteer Coordinator helps maximize the skills of a large number of volunteers and interns to meet the needs of all Rosie’s Place Programs. We work to support the mission of Rosie’s Place – to provide a safe and nurturing environment for poor and homeless women to maintain their dignity, seek opportunity, and find security in their lives.

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  KEY RESPONSIBILITIES:

  • Work with the Volunteer Services team to recruit, select, orient, train, supervise and retain volunteers
  • Communicate daily with volunteers on-site and through email and phone calls
  • Schedule groups to cater in the dining room program
  • Establish, maintain, and cultivate partnerships with individuals, college interns and all types of groups (corporate, faith-based and educational)
  • Handle scheduling, tracking, and monitoring of volunteer activities
  • Communicate the mission of Rosie’s Place through tours, presentations and volunteer recruitment fairs
  • Carry out other tasks and duties as assigned by the Director of Volunteer Services

  QUALIFICATIONS:

  • Proficiency in Microsoft Office applications and experience with database management
  • Excellent oral and written communication skills and the ability to communicate the mission and philosophy of Rosie’s Place
  • Excellent interpersonal and public relations skills and the ability to be welcoming to all volunteers
  • Strong customer service skills and a commitment to social justice
  • Flexibility and the ability to work with people from diverse backgrounds in a fast-paced, team-oriented environment, and to respond quickly to changing conditions
  • Excellent organizational skills and the ability to prioritize tasks and work independently

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  • Job is performed in a general office environment
  • Day-to-day work includes paper and computer work as well as interaction with staff, guests and volunteers

  REPORTS TO:  Director of Volunteer Service

  SALARY: $36,000-$38,000

  HOW TO APPLY:

   

  Email resume and cover letter to: hr@rosiesplace.org. Please write “Volunteer Coordinator” in the subject line of your email.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

   

• Stabilization Worker (Mon-Fri 8am-4pm)

  The Rosie’s Place Stabilization Worker will provide in-home support and assistance to Rosie’s Place guests who are at risk with their housing.

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  HOURS:
  Mon-Fri 8am-4pm

  KEY RESPONSIBILITIES:

  • Meet with each guest monthly in their homes or office in order to provide outreach services
  • Accompany guests to court, medical, and housing appointments
  • Provide assistance with accessing services, resources and referrals for needs such as:  transportation, emergency clothes, food pantries, DTA and other governmental offices, housing and other community resources
  • Provide information and referrals to services offered on-site, by both Rosie’s Place programs and other allied partners
  • Support guests by engaging in a variety of ways to cultivate relationships and build trust
  • Help meet guest identified needs
  • Maintain an up-to-date understanding of community resources as well as current regulations and requirements for obtaining public benefits, housing and other services
  • Maintain a caseload of at least 50 guests whose housing may be at risk
  • Must have the ability and the experience to work with guests with a history of domestic violence/trauma
  • Maintain detailed and accurate guest records in our electronic database.  Ensure confidentiality when handling all aspects of guests’ information
  • Maintain a strong collaboration with Landlords and Management Offices
  • Assist guests with disputes or concerns about back rent, work orders, or other issues that affect their housing
  • Intervene in guests’ crises and emergencies (including administering CPR/First Aid or Narcan, if needed) in a dignified and respectful manner
  • Participate in weekly supervision, weekly program meetings, and monthly staff meetings
  • Perform all work in accordance with the philosophy and practices of Rosie’s Place
  • Perform any additional duties as assigned by the manager

  QUALIFICATIONS:

  • Bilingual strongly preferred in Spanish
  • Minimum of two years of experience in case management or advocacy
  • Ability to lift at least 10-20 pounds
  • Able to drive and have a valid Massachusetts Driver’s License with a safe driving record
  • Ability to work in a variety of communities. Ability to work with people of diverse backgrounds, traditions, customs and personalities.
  • Experience and knowledge of issues such as homelessness, mental health, substance abuse, and domestic violence
  • Understanding of and commitment to addressing issues affecting low-income guests
  • Strong knowledge of community resources in Boston and surrounding communities
  • Proven ability to work independently, creatively, flexibly and prioritize within a high demand environment
  • Strong communication, listening, and organizational skills. Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint)

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT :

  • Job is performed in guest residence and a general office environment
  • Day-to-day work includes paper and computer work as well as interaction with staff, guests and volunteers
  • The position requires travel between facilities and community locations

  REPORTS TO:  Stabilization Program Manager

  SALARY : $40,000-$45,000

  Job Type: Fulltime

  HOW TO APPLY:

  Email resume and cover letter to: hr@rosiesplace.org. Please write “Stabilization Worker” in the subject line of your email.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• Food Program Shift Coordinator -Weekend/Breakfast

  The Dining Room is the heart of Rosie’s Place where our guests are welcomed for a meal, companionship and support in a safe and nurturing environment. We are seeking a part-time Food Program Shift Coordinator to oversee our weekend breakfast and lunch service.

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  HOURS: Sat-Sun 9am-6pm
  
  KEY RESPONSIBILITIES:

  • Supervise the running of breakfast shift serving up to 75-130 poor and homeless women, including room set up, breakfast preparation, breakfast service and clean-up
  • Prepare and serve entire meals with help of volunteer sponsoring groups
  • Supervise the task of the volunteers
  • Know and maintain health department regulations as they pertain to food handling, storing and sanitatio
  • Perform the clean up as set forth in the “Shift Completion Checklist”
  • Ensure the safety of our guests and volunteers
  • Intervene in guest’s crisis and emergencies in a dignified and respectful manner
  • Maintain inventory of breakfast supplies and re-stock as needed
  • Establish relationships with the sponsors
  • Continually seek overall improvements in the Food Program
  • Perform additional duties as assigned by the Food Program Manager
  • Supervise the lunch service, serving 75 – 150 poor and homeless women, including assisting with food preparation, supervision of volunteers and interns, assisting in clean-up as set forth in the “Shift Completion Checklist”
  • Additional duties as assigned by the Food Program manager

  QUALIFICATIONS:

  • 1 year experience in the food service industry, preferably with demonstrated cooking experience
  • Ability to work in a multi-cultural setting with people from diverse backgrounds, traditions, customs and personalities
  • Commitment to social and economic justice and economic justice
  • Ability to work independently or as part of team

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  • Job is performed in a commercial kitchen
  • Day to day work includes cooking, serving, cleaning and stocking as well as interaction with staff, guests, and volunteers
  • Individuals must be physically able to safely lift 50lbs, reach, bend and stoop, as well as stand for long periods of time

  REPORTS TO: Food Program Manager

  SALARY:$15/hr
  
  Job Type: Part Time

  HOW TO APPLY:

  Email resume and cover letter to: hr@rosiesplace.org. Please write “Food Program Shift Coordinator-Weekend” in the subject line of your email.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

   

• Rosie’s Place Senior Advocate (BPS)

  The Rosie’s Place Senior Advocate for Boston Public Schools (BPS) will provide supervision to school collaborative advocates and one-on-one advocacy to the women whose children attend one of the Boston schools in collaboration with Rosie’s Place. The successful candidate will provide guests with a myriad of services including information and referrals to appropriate resources, consistent with Rosie’s Place mission, philosophy, and policies. Our goal is to ensure assistance with dignity, respect, and compassion within the community.

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  HOURS: 

  Monday through Friday 10am-6pm. Occasional evening work may be required.

  RESPONSIBILITIES:

  • Meet with guests on-site in Boston Public Schools, primarily in underserved and poverty stricken communities such as Roxbury, Dorchester, Mattapan, South Boston etc.
  • Provide one-on-one advocacy and assistance with accessing services, resources and referrals for needs such as:  transportation, clothing, food pantries, DTA and other governmental offices, emergency shelter, housing and other community resources.
  • Supervise up to 3 school collaborative advocates who provide advocacy support in schools and the on-site advocacy call center.
  • Attend meetings at Rosie’s Place and in the community to maintain an up-to-date understanding of community resources as well as current regulations and requirements for obtaining public benefits, housing and other services.
  • Maintain accurate detailed records on guests in our database.  Ensure confidentiality when handling all aspects of guests’ information/documents.
  • Train school collaborative advocates on database entry. Conduct regular audits to ensure proper usage. Run regular database reports.
  • Communicate with staff any scheduling or policy changes within Rosie’s Place school collaborative department.
  • Supervise and maintain petty cash log and funds, ID and birth certificate funds, eviction prevention funds, Charlie tickets and Stop and Shop cards.
  • Sign purchase orders for School Collaborative staff, including contractors. Work with School Collaborative Manager to develop annual program goals.
  • Assist in coordinating events and groups/workshops for families in each school.
  • Maintain a strong collaboration with school staff, community members, guests and partnering organizations.
  • Attend events and meetings hosted by the school to promote Rosie’s Place services.
  • Report directly to the School Collaborative Manager and perform any additional duties as assigned by the Manager.

  QUALIFICATIONS:

  • Bilingual Strongly Preferred: Haitian Creole/English or Spanish/English
  • Proven ability to work independently, creatively, flexibly and prioritize within a high demand environment and a team player
  • Bachelor’s degree or 5 years work experience in Human Services or Related field will be considered in lieu of four year degree.
  • Minimum of 2 years experience in staff supervision.
  • Ability to work with people of diverse backgrounds, traditions, customs and personalities.
  • Strong communication and organizational skills. Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher)
  • Understanding of and commitment to addressing issues affecting poor and homeless women.
  • Applied experience with crisis intervention regarding issues such as mental health, substance abuse, domestic violence and homelessness.
  • Willing to be trained in Rosie’s Place supervision philosophy or expectations.
  • Must have a valid driver’s license and a safe driving record.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

  HOW TO APPLY:

  Email resume and cover letter to: cpaul@rosiesplace.org. Please write “Rosie’s Place Senior Advocate (BPS)” in the subject line of your email.

  Position Salary: $45,000-$50,000

   

• Rosie’s Place Helpline Advocate (Mon-Fri 8am-4pm)

  The Rosie’s Place Helpline Advocate will provide advocacy to the women whose children attend one of the Boston Public Schools in collaboration with Rosie’s Place. The successful candidate will answer calls and online referrals to provide guests with a myriad of services including information and referrals to appropriate resources, consistent with Rosie’s Place mission, philosophy, and policies. Our goal is to ensure assistance with dignity, respect, and compassion within the community.

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  HOURS: 

  Monday through Friday: 8AM – 4PM. Occasional evening work may be required.

  RESPONSIBILITIES:

  • Respond to incoming advocacy calls that come through the on-site call center and online referral system in a timely manner.    
  •  Provide advocacy support to guest either by telephone or electronically and assist with accessing services, resources and referrals for needs such as:  transportation, clothing, food pantries, DTA and other governmental offices, emergency shelter, housing and other community resources.
  • Attend meetings at Rosie’s Place and in the community to maintain an up-to-date understanding of community resources as well as current regulations and requirements for obtaining public benefits, housing and other services. Utilize these resources to provide every guest caller and referred guest with support and information.
  • Must have the ability and the experience to work with guests with a history of domestic violence/trauma.
  • Log every call and online referral into our database and maintain accurate detailed records on guests. Ensure confidentiality when handling all aspects of guests’ information/documents.
  • Maintain a strong collaboration with school staff, community members, guests and partnering organizations.
  • Attend events and meetings hosted by the school to promote Rosie’s Place services.
  • Perform any additional duties as assigned by the School Collaborative Manager and Senior Advocate.

  QUALIFICATIONS:

  • Bilingual Strongly Preferred: Spanish/English or Haitian Creole/English
  • Proven ability to work independently, creatively, flexibly and prioritize within a high demand environment and a team player
  • Associate’s degree or equivalent work experience in Human Services or Related Field
  • Minimum of 2 years experience in advocacy and/or counseling as well as outreach and/or case management.
  • Ability to work with people of diverse backgrounds, traditions, customs and personalities.
  • Strong communication, listening, and organizational skills. Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher)
  • Understanding of and commitment to addressing issues affecting poor and homeless women.
  • Experience with crisis intervention regarding issues such as mental health, substance abuse, domestic violence and homelessness.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

  HOW TO APPLY:
  Email resume and cover letter to: cpaul@rosiesplace.org. Please write “Helpline Advocate (8a-4p)” in the subject line of your email.

  Reports to: School Collaborative Manager/Senior Advocate

  Position Salary: $40,000-$42,000

   

• Rosie’s Place Helpline Advocate (Mon-Fri 10am-6pm)

  The Rosie’s Place Helpline Advocate will provide advocacy to the women whose children attend one of the Boston Public Schools in collaboration with Rosie’s Place. The successful candidate will answer calls and online referrals to provide guests with a myriad of services including information and referrals to appropriate resources, consistent with Rosie’s Place mission, philosophy, and policies. Our goal is to ensure assistance with dignity, respect, and compassion within the community.

  View Listing Details

  HOURS: 

  Monday through Friday: 10AM – 6PM. Occasional evening work may be required.

  RESPONSIBILITIES:

  • Respond to incoming advocacy calls that come through the on-site call center and online referral system in a timely manner.    
  •  Provide advocacy support to guest either by telephone or electronically and assist with accessing services, resources and referrals for needs such as:  transportation, clothing, food pantries, DTA and other governmental offices, emergency shelter, housing and other community resources.
  • Attend meetings at Rosie’s Place and in the community to maintain an up-to-date understanding of community resources as well as current regulations and requirements for obtaining public benefits, housing and other services. Utilize these resources to provide every guest caller and referred guest with support and information.
  • Must have the ability and the experience to work with guests with a history of domestic violence/trauma.
  • Log every call and online referral into our database and maintain accurate detailed records on guests. Ensure confidentiality when handling all aspects of guests’ information/documents.
  • Maintain a strong collaboration with school staff, community members, guests and partnering organizations.
  • Attend events and meetings hosted by the school to promote Rosie’s Place services.
  • Perform any additional duties as assigned by the School Collaborative Manager and Senior Advocate.

  QUALIFICATIONS:

  • Bilingual Strongly Preferred: Spanish/English or Haitian Creole/English
  • Proven ability to work independently, creatively, flexibly and prioritize within a high demand environment and a team player
  • Associate’s degree or equivalent work experience in Human Services or Related Field
  • Minimum of 2 years experience in advocacy and/or counseling as well as outreach and/or case management.
  • Ability to work with people of diverse backgrounds, traditions, customs and personalities.
  • Strong communication, listening, and organizational skills. Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher)
  • Understanding of and commitment to addressing issues affecting poor and homeless women.
  • Experience with crisis intervention regarding issues such as mental health, substance abuse, domestic violence and homelessness.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

  HOW TO APPLY:

  Email resume and cover letter to: cpaul@rosiesplace.org. Please write “Helpline Advocate (10a-6p)” in the subject line of your email.

  Reports to: School Collaborative Manager/Senior Advocate

  Position Salary: $40,000-$42,000

• Communications Coordinator

  The Communications Coordinator will work closely with the Director of Communications to implement all aspects of the Rosie’s Place Communications plan in order to create a positive public image of the organization through traditional and digital media, publications and media relations, and to support the communications needs of the organization.

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  HOURS:
  Monday-Friday 9:00am-5:00pm (Occasional evening and weekend work required as determined by Director)

  KEY RESPONSIBILITIES:

  • Manage Rosie’s Place’s online presence, including updating the website and interfacing with web vendor, preparing email blasts and creating and optimizing social media content on three or more channels.
  • Utilize Google Analytics and other metric programs to improve social media reach.
  • Design and produce collateral materials, such as fliers, postcards, invitations and quarterly calendar.
  • Manage holiday card fundraising program, including marketing, corporate relations and fulfillment.
  • Maintain and track Rosie’s Place’s press clippings, media mentions and printing and communications planning calendars.
  • Write press releases, pitch stories and develop relationships with local media. Take photos of events and activities.
  • Contribute to writing projects, including the quarterly newsletter, brochures and volunteer profiles.
  • Serve as a representative of Rosie’s Place as needed at public appearances and community relations activities.
  • Supervise volunteers and interns assisting the Communications department.
  • Assist Development Office on an as-needed basis, including gift processing at year-end and special events.
  • Report to the Director of Communications.

  QUALIFICATIONS: 

  • Bachelor’s degree required. Two year prior communications or relevant experience required.
  • Excellent writing, proofreading and general communication skills.
  • Demonstrated success with website content management systems, email marketing and social media management.
  • Proficiency in Adobe Creative Suite (esp. InDesign and Photoshop.).
  • Experience with Hootsuite and Google Analytics.
  • Familiarity with Blackbaud systems; Luminate and Raiser’s Edge preferred.
  • Basic knowledge of HTML preferred.
  • Experience with photography, videography and video editing a plus.
  • Ability to prioritize and meet daily deadlines.
  • Highly organized and detail-oriented.
  • Ability to work independently and thrive in a fast-paced environment. 

  REPORTS TO: Director of Communications
  SALARY: $36,000-42,000

  HOW TO APPLY:

  
  This postion will start May 2018. A resume, cover letter and (1) writing and (1) design sample are required for consideration.  Please email to hr@rosiesplace.org and write “Communications Coordinator” in the subject line of your email.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• Major Gifts Officer

  Reporting to the Director of Fundraising, this position is responsible for the identification, cultivation, and solicitation of gifts in support of annual operations, special events, special projects, and capital projects. This position’s immediate charge will be to grow the overall donor pipeline with a focus on major gifts. This is an exciting time of growth for Rosie’s Place, and this person will engage prospective donors in creative ways while serving as a positive ambassador for Rosie’s Place.

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  KEY RESPONSIBILITIES:

  • Ability to work collaboratively across the organization; develop a deep understanding of the mission, programs, and values of Rosie’s Place
  • Manage a portfolio of individual donors, prospects, and corporate donors.; work both independently as well as collaboratively with other team members
  • Identify, evaluate, and cultivate individuals capable of contributing gifts of at least $1,000 annually
  • Prepare meaningful and effective funding proposals, reports and customized collateral for individual donors, prospects and corporate donors
  • Schedule, manage and attend regular donor meetings
  • Manage all information relating to current major donors and prospects in Raiser’s Edge in a timely manner
  • Attend staff and committee meetings as required and represent Rosie’s Place at networking events
  • Perform any additional duties, including gift processing and acknowledgement support as needed and assigned by the Director of Fundraising
  • Reports directly to the Director of Fundraising.

  ​QUALIFICATIONS:

   

  • 3-5 years of active solicitation and demonstrated success in major-gifts fundraising with a focus on prospect identification, relationship building, and solicitation
  • Demonstrated abilities in planning and/or execution of fundraising and donor cultivation special events
  • Proficient with Raiser’s Edge, MS Office Suite, including Word, Excel, and Outlook
  • Advanced knowledge of moves management
  • Demonstrated experience working with volunteers and program staff
  • Superior written and oral communication skills as well as excellent research skills
  • Ability to manage multiple projects and deadlines and the willingness to meet unexpected requests
  • Self-motivated as well as the ability to make independent decisions
  • Strong commitment to the mission of Rosie’s Place and/or knowledge of issues relating to women’s poverty and homelessness

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT :

  • Job is performed in an office environment
  • Day-to-day work includes paper and computer work as well as interaction with staff, guests and volunteers
  • The position may require travel between facilities or community locations
  • Occasional evening and weekend work-related events.

  PROFESSIONAL LEVEL:
  Professional

  MINIMUM EDUCATION REQUIRED:
  Bachelor’s degree required

  REPORTS TO: Director of Fundraising

  SALARY: $70,000-$75,000

  ​HOW TO APPLY:​

  Please email resume and cover letter to hr@rosiesplace.org with the title "Major Gifts Officer" in the subject line. 

  Rosie’s Place offers a competitive salary and benefits, commensurate with experience and skills. Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• Advocate (Mon-Fri 10am-6pm)

  Provide key support to Rosie’s Place guests while supporting and validating their sense of self worth and responsibility. Provide one-to-one advocacy, information, and referral to appropriate resources, consistent with Rosie’s Place mission, philosophy, and policies. Support the Advocacy Team in achieving its’ mission, to provide capable, effective and compassionate advocacy and support to all women who request it.

  View Listing Details

  KEY RESPONSIBILITIES:

  • Support guests by helping meet their needs as individually identified by them.  Encourage self-sufficiency, responsibility, and independence
  • Meet with Rosie’s Place guests one-on-one, and provide assistance with accessing services, resources and referrals for needs such as:  transportation, emergency clothes, food pantries, DTA and other governmental offices, emergency shelter, housing and other community resources.  Provide information and referrals to services offered on-site, by both Rosie’s Place programs and other allied partners
  • Meet with guests off-site at community collaborative partner programs to provide advocacy services
  • Maintain an up-to-date understanding of community resources as well as current regulations and requirements for obtaining public benefits, housing and other services
  • Assess and assist guests in prioritizing their needs and forming realistic action plans
  • Maintain accurate guest records in our electronic database.  Ensure confidentiality when handling all aspects of guests’ information
  •  Maintain high level of knowledge about current guests
  •  Participate in weekly program meetings, as well as monthly staff meetings
  • Intervene in guest’s crises and emergencies in a dignified and respectful manner as needed
  • Perform any additional duties as assigned by the Advocacy Manager

  QUALIFICATIONS:

  • Bilingual strongly preferred. 
  • Bachelor’s degree in Human Services or related field.
  • Minimum two years experience in counseling and/or advocacy.
  • Experience with crisis intervention regarding homelessness, mental health, and/or substance abuse
  • Understanding of and commitment to addressing issues affecting poor and homeless women.
  • Ability to relate to people of diverse backgrounds.
  • Proven ability to work flexibly and creatively within a highly stressful and challenging environment.

  REPORTS TO :Advocacy Manager/Assistant Advocay Manager 
  SALARY: $40,000-$45,000

  To apply please email resume and cover letter with "Advocate" in the subject to hr@rosiesplace.org.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

• Bi-lingual Advocate(Mon- Fri 12pm- 8pm)

  OBJECTIVE: Provide key support to Rosie’s Place guests while supporting and validating their sense of self-worth and responsibility. Provide one-to-one advocacy, information, and referral to appropriate resources, consistent with Rosie’s Place mission, philosophy, and policies. Support the Advocacy Team in achieving its’ mission, to provide capable, effective and compassionate advocacy and support to all women who request it.

  View Listing Details

  HOURS:
  Monday through Friday, 12:00pm-8:00pm

  ESSENTIAL RESPONSIBILITIES:

  • Support guests by helping meet their needs as individually identified by them.  Encourage self-sufficiency, responsibility, and independence
  • Meet with Rosie’s Place guests one-on-one, and provide assistance with accessing services, resources and referrals for needs such as:  transportation, emergency clothes, food pantries, DTA and other governmental offices, emergency shelter, housing and other community resources
  • Provide information and referrals to services offered on-site, by both Rosie’s Place programs and other allied partners
  • Support guests off-site at community collaborative partner programs to provide advocacy services
  • Maintain an up-to-date understanding of community resources as well as current regulations and requirements for obtaining public benefits, housing and other services
  • Assist guests in their needs and forming action plans
  • Maintain accurate guest records in our electronic database. (Salesforce)
  • Ensure confidentiality when handling all aspects of guests’ information
  • Maintain high level of knowledge about current guests
  • Participate in weekly program meetings, as well as monthly staff meetings
  • Intervene in guest’s crises and emergencies in a dignified and respectful manner as needed
  • Attend daily 4:00pm staff meeting
  • Perform any additional duties as assigned

  QUALIFICATIONS:

  • Bilingual strongly preferred
  • Bachelor’s degree in Human Services or related field
  • Minimum two years’ experience in counseling and/or advocacyExperience with crisis intervention regarding homelessness, mental health, and/or substance abuse
  • Understanding of and commitment to addressing issues affecting poor and homeless women
  • Ability to relate to people of diverse backgrounds
  • Proven ability to work flexibly and creatively within a highly stressful and challenging environment

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  • Job is performed in an office environment
  • Day-to-day work includes paper and computer work as well as interaction with staff, guests, and volunteers
  • Periods of frequent, sitting, walking; moving about on foot to accomplish tasks, particularly moving from one work site to another

  Report to :  Advocacy Manager/ Assistant Advocacy Manager
  Position Salary : $40,000-$45,000

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply. 

• Food Pantry Assistant Manager (8am- 4pm)

  To provide a welcoming and supportive atmosphere for guests using the Rosie’s Place Food Pantry. To coordinate the daily operations of the Food Pantry, under the supervision and direction of the Food Program Manager.

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  FOOD PANTRY ASSISTANT MANAGER
  The Rosie’s Place Food Pantry Assistant Manager will provide a welcoming and supportive atmosphere for guests using the Rosie’s Place Food Pantry.  The Assistant Manager will coordinate the daily operations of the Food Pantry, under the supervision and direction of the Food Program Manager.

  HOURS:Mon-Fri 8am-4pm

  KEY RESPONSIBILITIES:

  • Oversee all the activities related to the Food Pantry such as: greeting guests; explaining the procedures of the pantry; using a computer database to check in guests and verifying identity; helping guests with their food selection
  • Provide weekly supervision to the part-time Food Pantry worker covering the evening shift
  • Arrange for relief staff coverage when there are staff absences
  • Work with Volunteer Services to ensure volunteer and intern support to the Food Pantry
  • Oversee relationship with Greater Boston Food Bank, including daily management of online orders, monthly service reports, general communication
  • Work with the Food Program Manager on matters common to both the Food Pantry and the Dining Room, including Operations support; food transport and storage; maintenance and cleaning of the Food Pantry
  • Work with the Food Program Manager on creating program goals; quarterly reports; budget reports and other documentation
  • Oversee private food drives
  • Perform additional duties as assigned by the Food Program Manager

  QUALIFICATIONS:

  • High school diploma or 2 years related work experience
  • Ability to lift and stand for several hours at a time
  • Experience working with people from diverse backgrounds
  • Ability to be assertive when needed, courteous and well-organized
  • Ability to handle multiple tasks simultaneously
  • Ability to speak Haitian Creole and/or Spanish and/or Cantonese and/or Mandarin in addition to English strongly preferred

  PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

  • Job is performed in a grocery store setting
  • Day to day work includes lifting, stocking and cleaning as well as interaction with staff, guests, and volunteers
  • Must be physically able to safely lift 50lbs, reach, bend and stoop, as well as stand for long periods of time

  REPORTS TO:  Food Program Manager

  SALARY: $40,000-$45,000

  HOW TO APPLY: Email resume and cover letter to: hr@rosiesplace.org. Please write “Assistant Manager Food Pantry” in the subject line of your email.

  Rosie’s Place is an affirmative action/equal opportunity employer and does not discriminate based on race, religion, sexual orientation or gender identity. Rosie’s Place strongly encourages people of color, people with disabilities and homeless/formerly homeless people to apply.

Relief Staff Positions

Rosie’s Place is seeking individuals to work as relief staff on an as-needed basis. All relief staff persons receive $12 per hour. If hired, you will receive paid training to work in one or more of the following positions:

• Overnight Program Advocate 

  Objective: To provide a safe and supportive atmosphere for twenty Overnight Program guests.

  Key Responsibilities: Provide a safe and welcoming environment for guests; maintain guest confidentiality and observe professional boundaries; restock program supplies and complete housekeeping tasks; enter a complete account of each shift in a daily log; resolve all conflicts in a calm and respectful manner; and any other duties as assigned by the Overnight Manager.

  Qualifications: Minimum of two years direct service experience with people of diverse backgrounds; reliable, dependable, confident, quick-thinking, adaptable and able to cope with stress; and good written and verbal skills and basic computer skills.

• Front Desk Coordinator 

  Objective: To provide a welcoming and supportive atmosphere for guests and visitors entering Rosie’s Place and to act as an effective liaison for guests seeking to access services.

  Key Responsibilities: Greet guests and visitors at the main entrance; answer telephones; receive mail and packages; file and check mail for guests and take phone messages; copy, fax and use postage machine; make laundry appointments and hand out shower kits; act as an effective liaison for guests seeking all services, and monitor guest areas and resolve conflicts in a respectful manner.

  Qualifications: Good written and verbal skills; ability to handle multiple tasks at once; comfortable working with diverse groups of people; adaptable, energetic and able to cope with stress; one year direct service with diverse populations preferred, and high school diploma or equivalent.

• Dining Room Coordinator 

  Objective: To efficiently prepare and serve lunch and/or dinner for up to 150 women and children while at the same time maintaining a welcoming, safe and nurturing environment.

  Key Responsibilities: Prepare and serve entire meals for guests; perform cleanup duties; supervise the tasks of volunteers; maintain health department regulations; stock food and supplies, and maintain the safety and well being of guests and volunteers.

  Qualifications: One year experience in the food service industry; ability to lift up to 50lbs and ability to work in a multicultural setting with people of diverse backgrounds, traditions, customs and personalities.

If interested in any of the above relief positions, please download the PDF application form, open in an Adobe reader, fill it out and email it to cpaul@rosiesplace.org. Make sure to put “Relief Staff Application” in the subject heading of your email. We will review your application and contact you if we believe you are a strong candidate for a position. No phone calls please.